Citi's industry-leading Payments business is at the forefront of global commerce, operating in approximately 90 countries and jurisdictions.
We are seeking an exceptional Senior Executive Assistant to serve as a pivotal partner to the Head of Payments within our Services business.
This high-impact role demands a proactive, strategic administrative professional who can seamlessly navigate a highly complex organizational structure, anticipate needs, and effectively engage with senior stakeholders across the entire Services organization and Citi to ensure operational excellence and effectiveness.
Responsibilities:
Directly supports the Head of Payments and engages with senior stakeholders across the Services organization and Citi
Manages day to day calendar(s)
Coordinates all aspects of executive level manager appointments, meetings, receptions and conference calls
May prepare and review materials and correspondence for meetings
Coordinates travel arrangements; prepare and distribute schedules/agendas for travel
Prepares, reconciles, and tracks expense reports through Travel and Entertainment Expense system
Orders supplies and process invoices through Procure to Pay system
Process and follow-up on Virtual Requests
Assists in ad-hoc reports and special projects as needed
Trains, coaches or guides other administrative staff when required
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Bachelor's / University degree or equivalent experience
Previous office administration experience preferably within a large and complex financial services or similar organization
Highly proficient in Microsoft Office
Consistently demonstrates clear and concise written and verbal communication skills
Demonstrated ability to quickly gain command of new systems
Self-motivated and detail oriented
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Job Family Group:
Business Strategy, Management & Administration------------------------------------------------------
Job Family:
Administrative Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
New York New York United States------------------------------------------------------
Primary Location Full Time Salary Range:
$91,690.00 - $119,610.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Feb 05, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
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