Job Description:
We are now looking for a Services Ordering and Invoicing Officer for Airbus GBS team.
Responsibilities - your mission
For the following scope of Airbus Services: Training, Airframe & Upgrades, Digital solutions, Consulting, Flight Operations, Maintenance & Engineering, the Job holder is in charge of:
Managing accurate and timely administration of Airbus SAS Services business transactions:
Services orders acknowledgment, validation, acceptance, creation and follow-up and
Services invoicing
Creating and sending invoices and statements to customers
Checking the data input to ensure the accuracy of the final bill
Fixing billing errors by issuing credit notes
Handling customers' ordering and billing queries
Ensuring:
all processes follow internal and international business standards
revenues are booked to the rightful budget destination
Using Airbus reporting system and providing monthly status:
by service and product line
For orders lead-time (Acknowledge and Acceptance lead time) and invoices
For the list of missing documents (purchase order, service delivery notification, etc.) to each Service Line (operating unit)
Keeping database(s) up to date (customer service catalog)
Assisting Training Contract Managers on its daily activities (creation, follow-up and closure of free of charge orders)
Contributing to Airbus financial targets by securing revenues.
Acting in compliance with the Process SE.AS.01 “Sell Aircraft and Services”; takes part as required to internal/external regulatory audits; aims at delivering on time and on quality; strictly follows E&C and Export Control guidelines.
Requirements - our ideal candidate will have
Customer focus
Team player
Solution/improvement oriented
Integrity
Good interpersonal communication skills in English
Feedback culture
Autonomous
Rigorous, accountable
Strong organizational /analytical skills
Knowledge of SAP, MS Office and G Suite
Administration experience is a plus
Ability to work under pressure, to manage conflicts
Competences:
Aerospace sales contracts
Contract Management
Monitoring customers obligations
Interact and Influence
Stakeholder management
Anti-Corruption
Ethics & Compliance Fundamentals
Export Control Basics
Drive Improvement, Quality & innovation
Sell process
Basic Financial understanding
Customer expectations & needs
A/C Support & Services & Purchase Agreement
Customer Service Basics
Contract Administration for Support & Services
Project Management Fundamentals
Benefits - what’s in it for you
The chance to work in a multicultural environment.
The opportunity to grow your skills and capabilities thanks to our Airbus learning offer (digital solutions, classroom sessions, certified training....) and career opportunities across the globe.
A hybrid working model, allowing you to combine onsite and offsite work.
A modern office at Parque das Nacoes, well connected to public transportation.
A motivated and fun crew to grow and build and shape the GBS together.
An intense and exciting onboarding experience.
Work in a balanced environment: Beyond the many benefits offered to its employees, joining Airbus is also the guarantee of a respectable work-life balance. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Portugal SAEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
Transactional AccountingBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Skills Required
- Knowledge of SAP
- Knowledge of MS Office
- Knowledge of G Suite
- Good interpersonal communication skills in English
- Strong organizational and analytical skills
- Ability to work under pressure and manage conflicts
- Customer focus and customer service basics
- Contract management and contract administration for support & services
- Integrity, Ethics & Compliance fundamentals, Anti-Corruption awareness, Export Control basics
- Autonomous, rigorous and accountable work style
- Administration experience
Airbus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbus and has not been reviewed or approved by Airbus.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive in several locations, including medical, dental, and vision options available from day one in the U.S. Access to life insurance, disability coverage, and employee assistance/wellbeing support adds breadth to the health offering.
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Retirement Support — Retirement support is framed as a meaningful part of the package through plans such as a 401(k) with company matching in the U.S. These programs strengthen long-term financial security beyond base wages.
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Leave & Time Off Breadth — Time-off provisions are described as generous in some settings, including vacation availability from day one and extended holiday coverage. Flexible working arrangements and hybrid options further increase the perceived value of time-related benefits.
Airbus Insights
What We Do
Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.
