If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.
We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.
The Services Advisor plays a vital role in building strong client relationships, collaborating with teams to pursue new business and service opportunities, and conducting operational assessments to uncover areas for process improvement and enhanced efficiency. This position combines a customer-focused approach with strategic analysis to help achieve organisational objectives. The ideal candidate is a proactive problem-solver with a passion for driving operational excellence and delivering value to clients.
What a day in life of looks like:
- Conduct evaluations of client operations to identify challenges, inefficiencies, and opportunities for improvement.
- Develop actionable recommendations to optimise workflows, enhance performance, and increase profitability.
- Present findings and collaborate with internal and client teams to implement solutions.
- Meet with prospective clients in the initial stages to understand their business needs, gathering insights to create compelling proposals.
- Develop service quotes and ensure alignment between the demo and the customer’s future vision by collaborating with pre-sales, participating in practice runs, and, when possible, joining the demos themselves.
- Deliver services presentations and strategic solution proposals directly to customers, showcasing tailored strategies and value-driven outcomes.
What you bring to the team:
- Strong communicator with a proactive approach to follow-up, stakeholder coordination, and customer engagement.
- Experienced in building lasting customer relationships and collaborating cross-functionally with sales, pre-sales, and service delivery teams.
- Proven administrative skills, including managing SOWs, legal approvals, and delivery tracking.
- Skilled in presenting, multitasking, and prioritising responsibilities in dynamic environments.
- In-depth knowledge of logistics and supply chain, with 3+ years’ experience implementing Warehouse Advantage (WA).
- Highly adaptable, self-motivated, and experienced in consulting and solution/operations delivery across European markets.
Why join us?
At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.
We believe the future is better when supply chains work better.
We are an equal-opportunity employer and committed to inclusion in the workplace.
At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.
All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at [email protected]
Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
Top Skills
What We Do
We relentlessly make supply chains better. For everyone. No matter your business size. Whatever your goal. No matter the challenge. No matter your starting point. We will meet you where you are to create the future you need.
With a portfolio of adaptable solutions, we empower businesses of all sizes to simplify operations, optimize efficiency and drive measurable impact.
Infios serves more than 5,000 customers across 70 countries, delivering adaptable and innovative technologies that evolve with changing business needs.
