Date Posted:
2026-02-07Country:
IndiaLocation:
IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka HobliPosition Role Type:
HybridWhat You Will Do
The ServiceNow Technical lead will design, develop, and maintain applications and workflows on the ServiceNow platform. This role involves collaborating with cross-functional teams to understand business needs, configuring the platform, and ensuring its reliability, performance, and scalability
Qualifications You Must Have
7 – 12 years of hands-on experience in design, development, and delivery of ServiceNow solutions in global environments
Minimum 2+ years’ experience in supporting the ServiceNow platform, debugging Issues, root cause Analysis and fixing Incidents
Ability to lead and mentor technical teams
Extensive experience with ServiceNow architecture, development, and administration
Hands-on experience in ITSM, ITOM, HRSD, Custom Applications and other ServiceNow modules. Respective certifications will be an added value
Advanced Proficiency in scripting languages used within ServiceNow (JavaScript, GlideScript, Angular JS)
Experience in Virtual Agent, Agent Workspace, UI Builder, Flow designer and Platform Analytics is a Plus
Experience with REST/SOAP integrations and Scripted REST APIs
Strong analytical thinking, interpersonal, oral, and written communication skills with ability to work with technology stakeholders at various levels and including global teams
Experience with the Scaled Agile Framework (SAFe) or other Agile software development methodologies
Education:
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
Qualifications We Prefer
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD).
ITIL Foundation certification.
Certified Implementation Specialist - ITSM or HRSD (Nice to have)
This is a hybrid role based out of Bangalore, India
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
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Top Skills
What We Do
RTX, formerly known as Raytheon Technologies Corporation, is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It includes four industry-leading businesses—Collins Aerospace, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. With 195,000 employees, the company is pushing the boundaries of avionics, cybersecurity, directed energy, electric propulsion, hypersonics, quantum physics and more. Raytheon Technologies formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses.
