We are seeking an experienced ServiceNow SPM Business Analyst with hands-on experience delivering end-to-end Strategic Portfolio Management (SPM) implementations. The ideal candidate will work closely with business stakeholders and technical teams to gather requirements, define solutions, and support successful ServiceNow SPM implementations.
Requirements
- 5+ years as a Business Analyst, including at least 3 years with ServiceNow.
- Strong functional expertise in ServiceNow SPM, including Demand Management, Project Portfolio Management (PPM), Resource Management, Strategic Planning, Financial Management, Scenario Planning, Roadmaps, Goals & Objectives, and Portfolio Management.
- Experience leading discovery workshops, gathering and documenting business requirements, writing user stories and acceptance criteria, and translating business needs into scalable ServiceNow solutions.
- Ability to work closely with architects and developers, support solution design, UAT, and stakeholder presentations.
- Strong communication and presentation skills, with experience engaging business and executive stakeholders.
- ServiceNow SPM implementation experience is mandatory. CSA and CIS-SPM certifications are highly preferred.
Skills Required
- 5+ years as a Business Analyst, including at least 3 years with ServiceNow.
- Strong functional expertise in ServiceNow SPM including Demand Management, PPM, Resource Management, Strategic Planning, Financial Management, Scenario Planning, Roadmaps, Goals & Objectives, and Portfolio Management.
- Experience leading discovery workshops, gathering and documenting business requirements, writing user stories and acceptance criteria.
- Ability to translate business needs into scalable ServiceNow solutions and work closely with architects and developers to support solution design and UAT.
- Strong communication and presentation skills with experience engaging business and executive stakeholders.
- ServiceNow SPM implementation experience is mandatory.
- CSA and CIS-SPM certifications.
What We Do
DeepSource stands as a trusted partner for businesses seeking cutting-edge AI services in computer vision, natural language processing, and predictive analytics. With a particular focus on Arabic NLP and ChatGPT bot development, DeepSource is dedicated to empowering companies with groundbreaking solutions that streamline operations, optimize workflows, and enhance user experiences. Our commitment to excellence is evident in our approach to addressing a wide range of AI needs, from hiring top talent and managing end-to-end AI projects to providing tailored consulting and comprehensive training programs. DeepSource's team of experts is equipped with extensive knowledge and experience in various AI technologies, which enables them to develop and deploy advanced solutions across multiple industries. Our adaptive strategies and innovative methodologies allow businesses to stay competitive in today's rapidly evolving digital landscape
