At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: ServiceNow Software DeveloperWe are seeking a highly motivated and skilled ServiceNow Developer to join our team. The ideal candidate will be responsible for designing, developing, and implementing solutions within the ServiceNow platform to enhance our IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) and HR Service Delivery (HRSD) capabilities and streamline business processes.
Your Responsibilities:● Design, develop, configure, and customize ServiceNow applications and modules, including ITSM, ITOM, ITAM, HRSD, and custom applications.
● Implement and maintain integrations between ServiceNow and other enterprise systems using various integration methods (e.g., REST, SOAP, MID Server).
● Create and manage forms, workflows, reports, dashboards, and service portals to meet business requirements.
● Perform system testing, debugging, and troubleshooting to ensure the quality and performance of ServiceNow solutions.
● Collaborate with business analysts and stakeholders to gather requirements, define technical specifications, and provide estimates for development efforts.
● Participate in all phases of the software development lifecycle (SDLC), including analysis, design, development, testing, deployment, and post-implementation support.
● Stay current with ServiceNow platform updates, new features, and industry best practices.
● Maintain comprehensive documentation for all developed solutions and configurations.
What You Need to Succeed (minimum qualifications):Bachelor's degree in a related field.
5+ years of experience in IT Service Management including ServiceNow Development
Strong understanding of ITIL principles
Demonstrated ability to communicate technical concepts clearly to both technical and non-technical audiences.
Proven ability to collaborate effectively with cross-functional teams and build consensus.
Excellent analytical and problem-solving skills.
Experience implementing AI-powered support solutions.
ITIL v4 Foundation certification or higher.
Additional Information:
- Travel: 0%
- Location: India, Bangalore
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Top Skills
What We Do
At Elanco, we work to improve the health of animals through innovative products and services for pets and farm animals around the world. As a global animal health company, we provide solutions that empower our customers to advance a vision of Food and Companionship Enriching Life. Since 1954, Elanco has committed to empowering veterinarians, farmers, and all those who care for animals with the tools they need to help animals live healthy lives.
Healthier animals are the key to making our lives better - This is the fundamental belief uniting all global Elanco employees. That’s why we are committed to the idea that our business can be a unique force for good for all in society.
Through our Elanco Healthy Purpose™ framework of Environmental, Social and Governance (ESG) commitments, we focus on delivering sustainable solutions to advance the well-being of animals, people and the planet. This program also enables our employees around the world to take paid time off to make an impact as a volunteer, offering their time or talent to give back to our customers, causes and communities. #ElancoHealthyPurpose #WeAreElanco
