ServiceNow Senior Consultant

Company Description

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity.
By combining creativity, technology and data insights, we empower our clients to transform their business and unlock the future.
With more than 25 years of experience and 10.000 employees across Europe and the Middle East, Devoteam promotes responsible technology for people and works to create better change.
Devoteam has been a ServiceNow Elite Partner since 2019 and was named Global IT Workflow Partner of the Year in 2021 and EMEA Elite Partner of the Year in 2023. In 2024, it was also named the EMEA Consulting and Implementation Partner of the Year.

Job Description

What can you expect from this position?

As a Senior Consultant, you will be the go-to person, guiding newcomers, helping them navigate the fascinating world of ServiceNow. You'll also dive deep into client interactions, uncovering their needs, and delivering customized solutions.

More than just technical skills, we value individuals who bring their whole selves to the table. Your mastery of communication will build strong relationships with clients and colleagues alike. Take charge of our pre-sales activities, leading workshops and generously sharing your knowledge with others. Embracing collaboration and innovation, you will be an integral part of a team committed to making a real difference in the industry.

Moreover:

• Develop cutting-edge products aligned with new trends and best practices.
• Dive into multiple domains, becoming a technical and functional expert.
• Deliver projects with adaptability and pragmatism, meeting client needs.
• Embrace your role and understand the bigger picture.
• Prioritize effectively, respecting predefined objectives.
• Take ownership by requesting tasks and driving improvements.
• Foster teamwork through active communication and support.
• Share customer insights through engaging storytelling.
• Contribute expertise through presentations, white papers, and training materials.

What can you expect from working at Devoteam?

• The opportunity to enhance and expand your skills and competences.
• Guidance and support from experienced senior colleagues.
• Are you seeking a company where you can connect with like-minded individuals and socialize outside of work? Look no further!
• Feel free to check out our Cocuma page or explore the Benefits and perks section below for more information.

Qualifications

• Proven experience as a ServiceNow Consultant.
• Knowledge of ServiceNow and proficiency in one or more of its modules, such as ITSM, ITOM, HR, PPM, and CSM.
• Project management skills and experience delivering successful projects.
• Exceptional analytical and critical thinking abilities to tackle complex challenges.
• Excellent communication and interpersonal skills.
• Ability to develop and share knowledge through engaging presentations and training materials.
• Proven ability to work both autonomously and within a team environment.
• ServiceNow certification(s) preferred.

Additional Information

Benefits and perks:

• Transparent career path including mentoring
• Great location in the city center
• 5 weeks of vacation and up to 4 my days per year
• Flexible working hours and home office (hybrid model)
• Training and certifications in current and high-in-demand technologies and methodologies
• Unlimited contract
• Meal voucher tariff
• MultiSport card
• Language courses
• Phone tariff for employees and their family members
• Employee Referral Program
• Sabbatical leave
• Team buildings and other company events for employees
• Delicious breakfast and snacks

Moreover, we offer:

• Foreign business trips
• Above standard working equipment
• Company Mobile Phone (selection from Android/iPhone)
• Company Laptop (Windows/iOS)
• Coffee, tea, snacks and breakfasts in the office
• Company events and teambuildings
• Gifts for work anniversaries, promotion, wedding or childbirth
• Friendly and open culture