Who We Are:
Exiger transforms supply chains into a strategic advantage, advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger, delivers instant visibility into complex supplier ecosystems, leveraging proprietary data and advanced AI to surface risk, automate compliance, and unlock efficiencies and cost savings to strengthen long-term resilience. Trusted by 550+ global customers, including Fortune 500 companies and U.S. government agencies, Exiger is a recognized, award-winning leader in supply chain AI and a FedRAMP® authorized provider to the federal government.
- Own and manage the ServiceNow platform, ensuring stability, security, and scalability.
- Lead the configuration, customization, and deployment of ServiceNow modules including TPSM, SPM, and SOM.
- Define and maintain platform governance, architecture standards, and best practices.
- Collaborate closely with IT, Security, and business stakeholders to align ServiceNow capabilities with organizational goals.
- Oversee integrations between ServiceNow and other enterprise systems.
- Manage upgrades, patches, and releases while minimizing disruption to operations.
- Drive automation and process improvement initiatives across IT and business workflows.
- Mentor and guide administrators and developers supporting the platform.
- Monitor performance, ensure data integrity, and maintain system documentation.
- Establishes and enforces governance frameworks, policies, and best practices for the platform.
- Operationalize business requirements within the platform with along with strategic roadmap planning
- ServiceNow Certified System Administrator (CSA) – Highly Preferred
- ITIL Certification – Preferred
- ServiceNow Certified Implementation Specialist (CIS) – Optional
- ServiceNow Certified Application Developer (CAD) – Optional
- Proven experience managing or developing within enterprise ServiceNow environments.
- Deep understanding of TPSM, SPM, and SOM modules.
- Strong technical foundation in workflow automation, scripting, and integrations (REST/SOAP APIs).
- Experience defining platform roadmaps, governance, and operational excellence.
- Excellent problem-solving, communication, and stakeholder management skills.
- Ability to operate strategically while remaining hands-on when needed
We're an amazing place to work. Why?
- Discretionary Time Off for all employees, with no maximum limits on time off
- Industry leading health, vision, and dental benefits
- Competitive compensation package
- 16 weeks of fully paid parental leave
- Flexible, hybrid approach to working from home and in the office where applicable
- Focus on wellness and employee health through stipends and dedicated wellness programming
- Purposeful career development programs with reimbursement provided for educational certifications
#LI-remote
This is a full-time remote opportunity. Candidates must be located in the United States.
Exiger is named a Leader in the Gartner® Magic Quadrant™ for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. Learn more at Exiger.com and follow Exiger on LinkedIn.
At Exiger, our values define how we work and why we lead. We are mission-inspired, imagination-driven, trust-anchored, and compassion-focused—committed to building technology that makes the world safer, more transparent, and more resilient.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Exiger’s hybrid work policy is periodically reviewed and adjusted to align with evolving business needs.
Skills Required
- Proven experience managing or developing within enterprise ServiceNow environments
- Deep understanding of ServiceNow TPSM, SPM, and SOM modules
- Strong technical foundation in workflow automation, scripting, and REST/SOAP integrations
- Experience defining platform roadmaps, governance, and operational excellence
- Strong problem-solving, communication, and stakeholder management skills
- Ability to operate strategically while remaining hands-on
- ServiceNow Certified System Administrator certification
- ITIL certification
- ServiceNow Certified Implementation Specialist certification
- ServiceNow Certified Application Developer certification
- Must be located in the United States
What We Do
Exiger is revolutionizing the way corporations, government agencies and banks manage risk through its combination of technology-enabled and SaaS solutions. In recognition of the growing volume and complexity of data and regulation, Exiger is committed to creating a more sustainable risk and compliance environment through its holistic and innovative approach to problem solving. Exiger’s mission to make the world a safer place to do business drives its award-winning AI technology platform built to anticipate the market’s most pressing needs related to evolving ESG, cyber, financial crime, third-party and supply chain risk. Over the past four years, Exiger has achieved in excess of 100% compound annual growth in software license revenue worldwide, winning 30+ AI, RegTech and Supply Chain partner awards. Learn more at Exiger.com and Follow us on LinkedIn. WANT TO WORK WITH US? Exiger is hiring! We have many exciting global opportunities across our business. Please visit our Careers page at https://www.exiger.com/careers/ to view our open positions
