ServiceNow Platform Architect Lead

Reposted 3 Days Ago
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Auburn Hills, MI
In-Office
Senior level
Automotive
The Role
Lead the ServiceNow platform, developing best practices and managing technical leads, while aligning solutions with business needs and maintaining architecture standards.
Summary Generated by Built In
Job Summary & Responsibilities

Description 

Looking for a new challenge where you can unleash your technical expertise and make a real impact? Look no further! You could be our new ServiceNow Platform Technical Head at Stellantis. 

 

As the mastermind behind our ServiceNow platform and a key member of our Centre of excellence and innovation (COEI), you’ll play a crucial role in shaping the Architecture and solution design, setting Application and development best practices and managing the Technical leads, while working alongside a talented and passionate group of individuals. If you're ready to take your career to new heights and be a part of something truly innovative, apply now and let's embark on this exciting journey together! 

 

Key responsibilities 

  • Application & Development area: Develop and implement best practices for Servicenow platform: 
  • Release and deployment strategy 
  • Development strategy and best practices 
  • Configuration, and customization 
  • Architecture area: Lead and implement an architectural function to 
  • Ensure architecture review council is stood up as forum for design decision making 
  • Own Foundation data and integration management to maintain the cohesion of the platform for each new capability implemented 
  • Collaborate with cross-functional teams to align the platform's capabilities with business needs and objectives. 
  • Stay up-to-date with the latest Servicenow features, enhancements, and industry trends to drive continuous improvement 
  • Management: manage and mentor a team of ServiceNow technical leads 

 

 

Relationships with worldwide teams: 

  • Operations inside and outside the COEI, running the platform and all its Applications. 
  • Delivery: Project managers and their Agile squads 
  • ServiceNow COEI: Solution Architect, Architecture Lead, Demand Managers, Product Owners, User Experience Lead, Change and Strategy Lead, Innovation Lead 

 

Preferred Qualifications

Required Skills: 

  • Bachelor's degree in computer science, Information Technology, or a related field. 
  • Servicenow certification: Certified Technical Architect (CTA) - which implies 
  1. Experience taking business requirements and converting them into ServiceNow platform capabilities 
  1. Minimum ServiceNow Certifications (current): 
  • Certified System Administrator Certification (CSA) 
  • Certified Application Developer (CAD) 
  • Any two Certified Implementation Specialist (CIS) disciplines (ITSM, CSM, HR, SecOps, ITOM, etc.) 
  • ServiceNow experience: Evidence of involvement as an architect or technical lead in at least 3 global ServiceNow projects or programs. 
  • Excellent problem-solving and analytical skills 
  • Fluent in English 
  • Agile background is a plus 

 

Soft Skills: 

  • Communication 
  • Solution orientation 
  • Leadership 
  • Language: English (Fluent) 

Top Skills

Agile
Servicenow
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The Company
HQ: Amsterdam
104,031 Employees

What We Do

Our storied and iconic brands embody the passion of their visionary founders and today’s customers in their innovative products and services: they include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall and mobility brands Free2move and Leasys. Powered by our diversity, we lead the way the world moves – aspiring to become the greatest sustainable mobility tech company, not the biggest, while creating added value for all stakeholders as well as the communities in which we operate.

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