ServiceNow Platform and Solution Architect

Posted 12 Days Ago
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Exeter, Devon, England, GBR
Hybrid
70K-70K Annually
Entry level
Energy • Utilities • Solar • Renewable Energy
The Role
Provides architectural leadership for EDF’s ServiceNow platform, defining its strategy, roadmap, governance, security, and scalable solution design. Leads platform architecture across ITSM, HRSD, ITOM, SAM, SecOps, and IRM; oversees integrations, CMDB, CSDM, service data, and technical standards. Translates business needs into enterprise solutions, influences technology decisions, mentors colleagues, and communicates with technical and non-technical stakeholders. The role requires eligibility for UK Security Clearance (SC).
Summary Generated by Built In
Job Description

Ready to shape the future of enterprise service management across one of the UK's leading energy companies? Do you enjoy defining platform strategy, influencing technology decisions, and delivering solutions that create lasting business value? At EDF, "Success is Personal", and this is your opportunity to build a career that's as ambitious as the platforms you'll help transform.

The Opportunity

As our ServiceNow Platform and Solution Architect, you'll provide architectural leadership across a critical enterprise platform, helping teams deliver secure, scalable and innovative digital services. We're recruiting for three ServiceNow Platform and Solution Architects, giving you the opportunity to join a growing team that's shaping the future of digital service delivery across EDF. Working across multiple ServiceNow products, you'll define the platform's future direction while supporting key business outcomes and technology transformation initiatives.

You'll join us on a salary starting of £70,000 per annum, with the potential for an annual bonus. This is a hybrid role with complete flexibility on location. You'll have the freedom to work in a way that suits you while collaborating with colleagues across the business when needed.

You'll play a key role in supporting EDF's journey towards An Electric Britain by enabling technology that improves efficiency, governance, automation and service delivery. You'll work closely with senior stakeholders, product teams and architects, with opportunities to influence strategy, drive innovation and shape one of EDF's most important digital platforms.

Who You Are

We're looking for a ServiceNow Platform and Solution Architect who combines strategic thinking with deep technical expertise. You'll be comfortable influencing stakeholders, shaping architectural direction and delivering solutions within complex enterprise environments. Are you experienced in...?

  • Architecting and delivering ServiceNow solutions within large, complex enterprise environments
  • Working across ServiceNow products including ITSM, HRSD, ITOM, SAM, SecOps and IRM
  • ServiceNow platform architecture, security, governance and development best practices
  • Developing platform roadmaps, architecture strategies and governance frameworks
  • CMDB, CSDM, Discovery, Service Mapping and service data management
  • Designing enterprise integrations using REST APIs, Integration Hub, MID Servers and integration platforms
  • Platform security, compliance, risk management and architectural governance
  • Operating within Agile, product-centric and DevOps delivery models
  • Managing and influencing stakeholders across business and technical functions
  • Communicating complex technical concepts to technical and non-technical audiences

To be appointed to this role, you will need to meet the criteria for Security Clearance (SC), which will, ordinarily, require you to have British residency for the last five years.

What You’ll Be Doing

  • Defining and evolving the architectural vision, strategy and roadmap for the ServiceNow platform
  • Leading solution design activities and translating business requirements into scalable technical solutions
  • Governing platform architecture, standards, security controls and design best practices
  • Designing and overseeing integrations, data architecture, CMDB strategy and service data management
  • Providing technical leadership, mentoring colleagues and influencing key technology decisions

Pay, Benefits and Culture

Alongside a starting salary of £70,000 per annum, potential for an annual bonus, and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days, and more.

At EDF, we believe there are multiple definitions of what it means to succeed. That's why we offer you the freedom to develop a career that's unique to you. Here, Success is Personal – it's your journey, powered by us.

Everyone is welcome at EDF; we're committed to building a workforce that reflects gender balance, social mobility, and inclusion of minority ethnic backgrounds, LGBTQ+ communities, and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.

Join us and find your success at EDF!

Closing date for applications: Thursday 1st October

#SuccessIsPersonal #EDFcareers #LI-Hybrid

Additional Information

Success is Personal. It's your journey, powered by us. Join us and drive the transition towards An Electric Britain.

Skills Required

  • Experience architecting and delivering ServiceNow solutions in large, complex enterprise environments
  • Experience working across ServiceNow products including ITSM, HRSD, ITOM, SAM, SecOps, and IRM
  • Knowledge of ServiceNow platform architecture, security, governance, and development best practices
  • Experience developing platform roadmaps, architecture strategies, and governance frameworks
  • Experience with CMDB, CSDM, Discovery, Service Mapping, and service data management
  • Experience designing enterprise integrations using REST APIs, Integration Hub, MID Servers, and integration platforms
  • Experience with platform security, compliance, risk management, and architectural governance
  • Experience working within Agile, product-centric, and DevOps delivery models
  • Ability to manage and influence stakeholders across business and technical functions
  • Ability to communicate complex technical concepts to technical and non-technical audiences
  • Eligibility for UK Security Clearance (SC), ordinarily requiring five years of British residency
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The Company
HQ: Paris
11,717 Employees
Year Founded: 2002

What We Do

EDF Energy is a British integrated energy company that generates electricity and supplies natural gas and electricity to homes and businesses across the United Kingdom. It is a leading producer of zero-carbon electricity through nuclear, wind, and solar power.

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