ServiceNow Implementation Specialist
Role Overview
A ServiceNow Implementation Specialist configures, customizes, and deploys the
ServiceNow platform, requiring core competencies in system administration,
module configuration, and client communication. This role bridges business
needs and technical delivery.
Key Responsibilities
· Requirements Gathering: Talk with business groups to find out what they need.
· Platform Configuration: Build and set up core modules like ITSM, ITOM, or HRSD.
· System Integration: Connect ServiceNow with other software tools using Integration Hub.
· Testing and Deployment: Run
tests to make sure workflows run smoothly before launch.
Requirements
Required Qualifications
· Experience: 5+
years working with the ServiceNow platform, with prior experience at government
or federal agencies/contractors
· Certifications: ServiceNow
Certified System Administrator (CSA) and Certified Implementation Specialist
(CIS) credentials.
· Technical Skills: Knowledge of JavaScript, workflows, and cloud architecture.
· Soft Skills: Strong problem-solving and client-facing communication abilities.
Skills Required
- 5+ years of experience working with the ServiceNow platform
- Prior experience working with government or federal agencies or contractors
- ServiceNow Certified System Administrator certification
- ServiceNow Certified Implementation Specialist certification
- Knowledge of JavaScript
- Knowledge of workflows
- Knowledge of cloud architecture
- Strong problem-solving abilities
- Strong client-facing communication abilities
What We Do
RADcube is a technology consulting and software development firm founded in 2015 and headquartered in Carmel, Indiana. It helps organizations turn enterprise ideas into practical innovations through digital transformation, custom software, data analytics, artificial intelligence, cloud computing, cybersecurity, and intelligent automation. The company serves healthcare, finance, government, and manufacturing clients, combining human-centric delivery with responsible, accountable technology solutions designed to produce measurable business outcomes.
