ServiceNow Enterprise Architect

Reposted 10 Days Ago
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Homeland, VA, USA
In-Office
190K-230K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software
The Role
The ServiceNow Enterprise Architect will oversee application reviews, lead Solution Architects, optimize the ServiceNow platform, and support sales processes.
Summary Generated by Built In
Job Summary & Responsibilities

Everforth ECS is seeking a ServiceNow Enterprise Architect to work remotely.


We are currently seeking a strong ServiceNow Enterprise Architect with a strong process and governance background. Needs the ability to maintain awareness and provide feedback for application reviews. Experience leading a group of other Solution Architects and Technical Leads to drive consistent standards and outcomes. Provide feedback and maintain enterprise Roadmap. Creation of implementation, support ROMs. Understanding of ServiceNow licensing and best practices to minimize license utilization. Collaborate and improve on platform monitoring and health checks. Responsible to optimize, transform, and ensure organizations are efficient and effective across the ServiceNow platform. Solution Architect customer solutions, provide support to sales, participate in the SOW process, engage in setting standards and education on new or updated applications within ServiceNow.  


Salary Range: $190,000-$230,000

General Description of Benefits

Preferred Qualifications

All candidates must meet the following criteria:  

  • Must be a US Citizen per contract, no dual Citizenships 
  • Must be able to obtain a Public Trust clearance or higher 
  • Must be able to work across multiple programs across the Federal and DOD space.
  • Functional and technical knowledge of ServiceNow. 
  • 5+ years of experience in SaaS software configuration and/or development. 
  • Functional knowledge and implementation experience of a minimum of 2 ServiceNow modules. 
  • Understanding of Enterprise Solutions including: Customer Service, Human Resources, Project Management, etc. 
  • Knowledge of Integrations such as LDAP, AD, SSO, Email Infrastructure, Web Services.
  • 3+ years experience building custom applications in ServiceNow.
  • Knowledge of relational databases. 
  • Strong desire to learn new technology. 
  • Minimum of two ServiceNow Implementation Specialist Certification (or completion within 6 months of start of position). 
  • ServiceNow Certified System Administrator. 
  • ITIL® Certification v3+ (or completion within 6 months of start of position).
  • A high degree of passion, energy, and drive. 
  • Ability to travel if required. 
  • Strong customer relations and communication skills. 
  • Ability to prepare for, facilitate and lead customer work sessions. 
  • Demonstrates basic ServiceNow development skills. 
  • Possesses ability to create process flow diagrams and high-level architecture and documentation. 
  • Experience in Agile methodology. 
  • Must have the ability to participate remotely and attend meetings on camera.

Skills Required

  • Functional and technical knowledge of ServiceNow
  • 5+ years of experience in SaaS software configuration and/or development
  • Functional knowledge and implementation experience of a minimum of 2 ServiceNow modules
  • Experience building custom applications in ServiceNow
  • Minimum of two ServiceNow Implementation Specialist Certification
  • ServiceNow Certified System Administrator
  • ITIL® Certification v3+

ECS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.

  • Healthcare Strength ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
  • Retirement Support A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
  • Parental & Family Support Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.

ECS Insights

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The Company
HQ: Fairfax, VA
2,129 Employees
Year Founded: 1993

What We Do

ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.

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