Job Title: ServiceNow Engineer Lead
Corporate Title: Director
Location: Bangalore/Pune
Role Description
- You will lead the implementation of ServiceNow solutions and Integrations, driving delivery across complex transformation programmes within a global banking environment. You will work closely with product owners, architects, and engineering teams to design, build, and deploy scalable, secure, and high-quality solutions.
- This is a hands-on leadership role, where you will combine deep technical expertise with delivery ownership—ensuring that ServiceNow capabilities are implemented effectively, aligned to business outcomes, and compliant with regulatory requirements.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Lead discussion on ServiceNow Implementation, ensuring alignment with enterprise strategy and shared goals
- Oversee platform design standards, helping teams collaborate and maintain consistent, inclusive and effective solutions
- Support solution design reviews, guiding data models and integration approaches to ensure strong, dependable outcomes
- Coordinate integration design across systems, ensuring secure, scalable and connected workflows that support business needs
- Strengthen platform resilience by supporting performance, security and operational continuity requirements
- Work closely with stakeholders to support innovation, automation and continuous improvement across the platform
- Lead end-to-end ServiceNow implementation, from requirements through to deployment and hypercare
- Translate business requirements into high-quality technical designs and implementable solutions
- Drive hands-on configuration, development, and integration across ServiceNow modules (ITSM, CMDB, ITOM, etc.)
- Own and govern solution delivery quality, ensuring adherence to development standards and best practices
- Lead integration implementation using APIs, events, and enterprise integration patterns
- Collaborate with architects to ensure alignment with target architecture and data models (e.g. CSDM)
- Support release management, deployments, and environment strategy
- Identify and deliver automation opportunities to improve efficiency and platform adoption
- Troubleshoot and resolve complex technical issues during implementation and post-go-live
- Mentor engineering teams and contribute to building a strong engineering capabilities
Your skills and experience
- Proven experience delivering ServiceNow implementations in large, complex environments
- Strong hands-on expertise across ServiceNow modules (ITSM, CMDB, ITOM, integrations)
- Deep understanding of ServiceNow development, configuration, and scripting
- Experience implementing integrations using REST APIs and event-driven architectures
- Strong knowledge of data modelling, CMDB/CSDM, and platform design principles
- Experience working in regulated environments (banking/financial services preferred)
- Demonstrated ability to lead delivery while remaining hands-on technically
- Strong problem-solving skills with ability to drive issues to resolution
How we’ll support you
- Training and development to help you excel in your career.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.html
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Skills Required
- Proven experience delivering ServiceNow implementations in large, complex environments
- Hands-on expertise across ServiceNow modules (ITSM, CMDB, ITOM, integrations)
- Deep understanding of ServiceNow development, configuration, and scripting
- Experience implementing integrations using REST APIs and event-driven architectures
- Strong knowledge of data modelling, CMDB/CSDM, and platform design principles
- Experience working in regulated environments (banking/financial services preferred)
- Demonstrated ability to lead delivery while remaining hands-on technically
- Strong problem-solving skills and ability to drive issues to resolution
Deutsche Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Deutsche Bank and has not been reviewed or approved by Deutsche Bank.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning multiple medical plan options along with dental, vision, prescription coverage, life insurance, and disability protection.
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Leave & Time Off Breadth — Time away is described as generous, including annual leave, sick leave, public holidays, wellbeing leave, volunteering leave in some regions, and expanded bereavement leave in certain locations.
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Retirement Support — Retirement support is presented as a matched savings plan (401(k)), reinforcing longer-term financial security as part of the rewards package.
Deutsche Bank Insights
What We Do
At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity. Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve. Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background. If you’re full of imagination, enjoy solving problems and respond positively to complex challenges, discover a career to look forward to and join us!
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