ServiceNow Developer

Posted Yesterday
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Indianapolis, IN, USA
In-Office
Senior level
Information Technology • Analytics
The Role
Design, develop, and maintain ServiceNow applications and integrations across ITSM/ITOM/HRSD. Implement AI-enabled features (Predictive Intelligence, Virtual Agent, Flow Designer), customize platform using scripts and Glide APIs, build integrations via REST/SOAP/MID Server, perform testing, troubleshooting, and participate in upgrades and code reviews.
Summary Generated by Built In

Onebridge, a Marlabs Company, is a global AI and Data Analytics Consulting Firm that empowers organizations worldwide to drive better outcomes through data and technology. Since 2005, we have partnered with some of the largest healthcare, life sciences, financial services, and government entities across the globe. We have an exciting opportunity for a highly skilled ServiceNow Developer to join our innovative and dynamic team. 

ServiceNow Developer | About You 

As a ServiceNow Developer with AI, you are responsible for designing, developing, and enhancing ServiceNow solutions that leverage automation and artificial intelligence to improve operational efficiency. You bring strong technical expertise in the ServiceNow platform and a forward-thinking mindset for applying AI-driven capabilities such as predictive intelligence, virtual agents, and process automation. You collaborate closely with business stakeholders, architects, and cross-functional teams to translate requirements into scalable, high-quality solutions. You are detail-oriented, proactive, and committed to continuous improvement and innovation. You thrive in dynamic environments where problem-solving and learning new technologies are encouraged. 

ServiceNow Developer | Day-to-Day 

  • Design, develop, and maintain ServiceNow applications, modules, and integrations across ITSM, ITOM, HRSD, or custom scoped applications. 
  • Implement AI-enabled features within ServiceNow, including Predictive Intelligence, Virtual Agent, Flow Designer, and automation solutions. 
  • Customize ServiceNow using business rules, client scripts, UI policies, script includes, and workflows while following best practices. 
  • Collaborate with business analysts and stakeholders to gather requirements and deliver effective technical solutions. 
  • Develop and support integrations using REST, SOAP, MID Server, and third-party systems as needed. 
  • Perform unit testing, troubleshooting, and performance optimization to ensure reliable and scalable solutions. 
  • Participate in code reviews, platform upgrades, and continuous improvement initiatives. 

ServiceNow Developer | Skills & Experience 

  • 5+ years of experience as a ServiceNow Developer supporting enterprise-level implementations. 
  • Strong hands-on experience with ServiceNow development, including JavaScript, Glide APIs, business rules, client scripts, UI policies, and script includes. 
  • Experience implementing and supporting ServiceNow AI and automation capabilities such as Predictive Intelligence, Virtual Agent, Flow Designer, or RPA. 
  • Solid understanding of ServiceNow data models, security, ACLs, application scoping, and best practices. 
  • Experience developing and supporting integrations using REST, SOAP, JSON, MID Server, and third-party systems. 
  • Familiarity with Agile or Scrum development methodologies. 
  • ServiceNow certifications such as CSA, CAD, or CIS are preferred. 

Skills Required

  • 5+ years of experience as a ServiceNow Developer supporting enterprise-level implementations
  • Hands-on ServiceNow development including JavaScript, Glide APIs, business rules, client scripts, UI policies, and script includes
  • Experience implementing and supporting ServiceNow AI and automation capabilities such as Predictive Intelligence, Virtual Agent, Flow Designer, or RPA
  • Solid understanding of ServiceNow data models, security, ACLs, application scoping, and best practices
  • Experience developing and supporting integrations using REST, SOAP, JSON, and MID Server
  • Familiarity with Agile or Scrum development methodologies
  • ServiceNow certifications such as CSA, CAD, or CIS
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The Company
HQ: Indianapolis, IN
500 Employees
Year Founded: 2005

What We Do

Onebridge is a BI, Data Analytics, and Enterprise Application Development consulting firm. We’ve served some of the largest healthcare, life-sciences, manufacturing, financial services, and government entities in the U.S. for over 15 years. 100% Employee owned and operated, Onebridge is a top “Best Places to Work” in Indianapolis for six years in a row. Our focus is on attracting, retaining, and developing the best consultants in business intelligence and data analytics to offer data strategy and data enablement services. Our expertise in enterprise application development and change management will help your organization grow its data analytics capabilities. We offer total talent management solutions. Our in-house technical recruiting capacity makes us unique in our ability to consistently grow and scale your teams. For Data Insights: www.onebridge.tech/blog Follow us on Twitter: @onebridgetech (https://twitter.com/onebridgetech)

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