Job Summary
We are looking for a motivated and skilled ServiceNow Developer – Strategic Portfolio Management (SPM) to support the design, configuration, and enhancement of SPM solutions on the ServiceNow platform. This role focuses on Demand Management, Project & Portfolio Management (PPM), Agile Development, Resource Management, and reporting, enabling teams to deliver work aligned with business strategy.
This position is ideal for a developer who has strong ServiceNow fundamentals and wants to grow into enterprise-scale portfolio and agile transformation initiatives.
Key Responsibilities
ServiceNow SPM Configuration & Development
- Configure and customize ServiceNow SPM modules including Demand, Project, Agile, Resource, and Financial Management.
- Develop and maintain ServiceNow components such as:
- Business Rules, Client Scripts, Script Includes
- UI Policies, Workflows, Flow Designer
- Support enhancements to portfolio, demand, and project intake processes.
Business & Agile Collaboration
- Work with business analysts, project managers, and product owners to understand functional requirements.
- Support Agile and hybrid delivery models within ServiceNow SPM.
- Participate in SCRUM ceremonies and sprint planning sessions.
Automation & Process Improvement
- Assist in identifying opportunities for process automation and standardization.
- Support implementation of best practices for demand prioritization, project tracking, and portfolio visibility.
- Help improve data quality and reporting accuracy across SPM modules.
Testing, Deployment & Support
- Assist with User Acceptance Testing (UAT), defect resolution, and release support.
- Troubleshoot issues and provide production support for SPM-related functionality.
- Maintain documentation for configurations, enhancements, and operational processes.
Learning & Platform Growth
- Stay current with ServiceNow SPM features, upgrades, and product roadmap.
- Actively develop skills toward advanced SPM capabilities and certifications.
- Collaborate with senior developers and architects to learn design and scaling patterns.
Future Growth & Career Roadmap
This role is designed to grow into:
- Senior SPM Developer → Lead Developer → ServiceNow SPM Architect
- Exposure to:
- Enterprise Agile Planning (EAP)
- Value Stream Management
- Portfolio financial forecasting and investment planning
- Executive dashboards and KPI frameworks
- Integrations with ITSM, ITOM, HRSD, and APM
- Gradual involvement in roadmap planning, governance models, and automation strategy
Qualifications & Skills
Experience & Certifications
- 2–5 years of experience with ServiceNow development or administration.
- Hands-on exposure to ServiceNow SPM / PPM modules (project, demand, agile preferred).
- ServiceNow Certified System Administrator (CSA) – Required or in progress.
- ServiceNow Certified Application Developer (CAD) – Preferred.
- Agile/Scrum or ITIL knowledge is a plus.
Technical Skills
- Working knowledge of:
- JavaScript within ServiceNow
- Flow Designer & Workflow Editor
- Reporting & dashboards
- Basic understanding of project, portfolio, and agile delivery concepts.
- Exposure to integrations or data imports is an advantage.
Soft Skills
- Strong problem-solving and analytical skills.
- Good communication and collaboration abilities.
- Willingness to learn, take ownership, and grow within the platform.
- Able to manage multiple tasks in a fast-paced environment.
Why Join Us?
- Work on enterprise-level ServiceNow SPM solutions.
- Clear growth path into senior and architect roles.
- Hands-on exposure to strategic planning and agile transformation.
- Supportive team culture with mentoring and certification opportunities.
- Competitive compensation and benefits.
Skills Required
- 2-5 years of ServiceNow development or administration experience
- Hands-on exposure to ServiceNow SPM / PPM modules (project, demand, agile)
- ServiceNow Certified System Administrator (CSA) - required or in progress
- ServiceNow Certified Application Developer (CAD)
- Proficient with JavaScript in ServiceNow
- Experience with Flow Designer and Workflow Editor
- Reporting and dashboard creation and maintenance
- Experience supporting User Acceptance Testing (UAT), defect resolution, and release support
- Exposure to integrations or data imports
- Agile/Scrum or ITIL knowledge
- Strong problem-solving, communication, collaboration, and ability to manage multiple tasks
Fresenius Medical Care Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fresenius Medical Care and has not been reviewed or approved by Fresenius Medical Care.
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Leave & Time Off Breadth — PTO is described as ample for 3x12-hour shifts and is complemented by paid caregiver leave, holidays, and sick time. This range of time-off options provides meaningful flexibility for many roles.
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Healthcare Strength — Medical coverage includes 100% preventive care, office-visit copays, prescription coverage, and disability insurance, while dental covers preventive, basic, and major restorative services up to an annual limit. Vision benefits are also available.
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Wellbeing & Lifestyle Benefits — Wellness programs feature the Rally app with fitness rewards, virtual therapy, and an Employee Assistance Program with free counseling. Additional offerings like digital physical therapy and expert medical opinions broaden holistic support.
Fresenius Medical Care Insights
What We Do
Fresenius Medical Care is the world’s leading provider of products and services for individuals with renal diseases. We aim to create a future worth living for chronically and critically ill patients – worldwide and every day. Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life. Our portfolio encompasses a comprehensive range of high-quality health care products and services as well as various dialysis treatment options for both in-center and home dialysis that are individually tailored to our patients’ needs.
