Job Description:
DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver excellence for our customers, colleagues, and communities around the world.
Accelerate your career and reimagine the possibilities with DXC!
We inspire and take care of our people. Work in a culture that encourages innovation and where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients. Work on transformation programs that modernize operations and drive innovation across our customer’s entire IT estate using the latest technologies in cloud, applications, security, IT Outsourcing, business process outsourcing and modern workplace.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. #DXCSMARTFirst
Roles and Responsibilities:
- Design, develop, and implement comprehensive technical solutions to meet client needs, ensuring alignment with industry best practices and standards. Collaborate with cross-functional teams to identify and prioritize project requirements, and develop strategic plans to achieve project goals. Provide technical leadership and expertise to guide the development and implementation of technical solutions, and ensure that all solutions are properly tested and validated before deployment. Develop and maintain technical documentation, including architecture diagrams, technical specifications, and implementation plans.
Education and Experience Required:
- Must have 6-8 years relevant experience in ServiceNow (ITSM/ITOM/SPM)
- Degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience
- Typically, 6-8 years of relevant work experience in the IT industry, with a minimum of 6 years in a similar technical architecture role
- Demonstrated ability to work effectively within a team, collaborating with stakeholders to achieve project objectives
Other Qualifications/Skillsets:
- Expert-level certification in ServiceNow IT Operations Management (ITOM) - Discovery, with a strong understanding of IT service management principles and practices
- Strong technical skills in areas such as cloud computing, networking, and cybersecurity, with experience in designing and implementing technical solutions in a fast-paced, dynamic environment
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders
- Strong problem-solving skills, with the ability to analyze complex technical problems and develop creative solutions
- Experience working in an Account Delivery role, with a strong understanding of the principles and practices of account management and customer satisfaction.
What awaits you in DXC:
Health Insurance (HMO) for you and dependents upon hiring
Life Insurance coverage from day 1 of employment
15 - 20 Days’ Vacation and 15 Days Sick Leave
Expanded maternity leave up to 120 days and Maternity Benefits
Expanded paternity leave up to 30 days
Non-Taxable Allowance (De-minimis)
Company-sponsored trainings upskilling, and certification
SMART First Working Arrangements
Healthy and Encouraging Work Environment
Recognition and Pay for Performance Culture
Supplemental Pay (Standby/Shift)
Retirement Program
Employee Assistance Program
If you are motivated to deliver excellent results, want to grow your career and make a difference, come join us.
We are DXC.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Top Skills
What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
