Job Family:
Software Development & Support
Travel Required:
Clearance Required:
What You Will Do:
Help translate complex business requirements into technical designs and solutions using ServiceNow.
Lead the development of ServiceNow applications, ensuring alignment with business objectives and best practices.
Provide technical expertise and guidance to other ServiceNow developers.
Develop, configure, and enhance ServiceNow applications.
Stay current with ServiceNow products, features, and industry trends to drive innovation.
Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations.
Conduct reviews of functionality developed by ServiceNow development team and perform unit, system, and integration testing.
Debug and fix technical problems.
Support the development of detailed technical and functional documentation.
Provide demonstrations of developed applications to product owners and end users.
Participate in platform upgrade activities, including regression testing and reconfiguration.
Ensure the security, scalability, and maintainability of ServiceNow solutions.
What You Will Need:
Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
Minimum of FOUR (4) years of experience.
Bachelor's Degree is required.
Experience with Software Development Lifecycle methodologies, deliverables, and controls.
Excellent verbal and written communication skills.
Expertise in ServiceNow Modules such as HRSD and ITSM, as well as with App Engine and Scoped Apps.
Experience with web services integration, specifically Mid-Server, SOAP, and REST, preferred.
Strong experience with scripting (JavaScript, Glide, AngularJS), Flow Designer, and IntegrationHub.
Experience with Software Development Lifecycle methodologies, deliverables, and controls.
Experience working in an Agile environment.
Strong analytical, problem-solving skills.
Ability to work effectively in a team environment.
Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels.
Ability to self-direct, prioritize, and manage multiple tasks and demands.
Heightened attention to detail when developing technical solutions.
What Would Be Nice To Have:
Experience with ServiceNow automated testing framework (ATF).
Ability to commute to client or corporate offices within the Washington, DC metropolitan area 2-3 days per week.
Bachelor's degree in Computer Science. Information Technology or Business.
ServiceNow certifications (e.g., CSA, CIS, CAD)
Experience with web services integration, specifically Mid-Server, SOAP, and REST preferred.
Agile, SCRUM or SAFe certifications.
General understanding of financial management aspects (i.e., financial operations, financial innovation, internal control, risk management, etc.), particularly in a federal environment.
Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Top Skills
What We Do
Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success.
The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.
