ServiceNow Developer

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a ServiceNow Developer role with TaskUs:

The ServiceNow Developer will play a key role in helping the organization to achieve the desired maturity in IT Service Management by providing assistance in the technical design and development of the tool, coordinating with stakeholders in building the solution to ensure it is fit-for-use and fit-for-purpose, and supporting its continual improvement.

Key Responsibilities:

• Participate in the technical design and implementation of functionalities, features, and integrations with minimal supervision.

• Understand the business process and functions to determine and propose the needed solution for the project.

• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.

• Analyze and create process and project- related documentation.

• Provide technical support maintenance and reports related to the tool.

• Report and escalate to management, as needed.

Required Qualifications:

• 4+ years of hands-on experience with ServiceNow development.

• Hands on experience working on Workflows, Business Rules, UI Policies, Client Scripts.

• Good understanding of IT Service Management.

• Knowledge of Java and JavaScript.

• Excellent interpersonal, communication (written & verbal), collaboration, and documentation skills.

• Can start ASAP or within 30 days.

Education / Certifications:

• Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent.

Work Location / Work Schedule / Travel: 

• TBD

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.