ServiceNow Developer

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2 Locations
In-Office
Artificial Intelligence • Analytics
The Role

Company Description

Sutherland is seeking a reliable and technical person to join us as Servicenow Developer who will play a key role in driving our continued product growth and innovation. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!!

Sutherland Global Services is seeking Servicenow Developer who will be responsible for implementing backend logic and working closely with database developer.

Job Description

Overall Job Function:

  • Designs technical architecture for assigned processes (20%).
  • Leads business analyses and manages small projects (20%).
  • Performs software engineering development and administration tasks (45%).
  • Testing & Validation (5%).
  • Stays current with applicable technologies, attends conferences, and participates in training as required (5%).
  • Performs other duties as required (5%).

Experience Requirements:

  • Superior experience with and knowledge of ServiceNow platform administration & development with 7+ years of relevant
  • Superior experience with and knowledge of at least one of the following two ServiceNow modules, with working knowledge of the other: ServiceNow HR Service Delivery, ServiceNow ITSM.
  • Seven or more years of relevant software development experience.
  • Four or more years of experience developing software that interacts with relational databases.
  • Two or more years of experience with HTML, HTML5, CSS, JavaScript, and mobile development.
  • Two or more years of business and systems analysis experience.
  • Two or more years of software quality assurance and validation experience.
  • Experience with Agile project management methodologies.
  • Proven ability to effectively deliver results as required.
  • Ability to effectively operate in a team.
  • Strong oral and written communications skills.
  • Ability to operate independently under pressure.
  • Strong professional verbal and written communication skills.
  • Ability to work with little supervision and within changing priorities.
  • Ability to analyze requirements and troubleshoot problems.
  • Strong business acumen and deep understanding of business processes
  • Strong presentation, and conflict management skills
  • Experience mentoring and reviewing the work of functional team members.
  • Ability to work in a matrix team environment with both internal and 3rd party development teams (onshore / offshore).
  • Hybrid Work Model 
  • Working Time: India 2nd Shift till 11:30 PM IST / 2:00 AM EST or 12:30 AM IST / 3:00 AM EST

Qualifications

  • Bachelor’s degree in computer science or related field

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The Company
HQ: Pittsford (Rochester), NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.

For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.

We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

We call it One Sutherland. #MakeDigitalHuman

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