Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
Are you passionate about building innovative solutions on the ServiceNow platform? We are looking for a ServiceNow Developer to join our growing team and play a key role in designing, developing, and enhancing ServiceNow applications and services that support critical business operations.
Basic scope of tasks, duties and responsibilities:
Designs, develops and documents new ServiceNow Module configurations and services
Verifies simple to medium complexity business requirements and estimates work effort required through to implementation
Assists System Administrator with ServiceNow incidents and requests
Provides guidance for ServiceNow System Administrators
Additional tasks, duties and responsibilities:
Engaging stakeholders in initial/requirements calls
Providing information and sharing knowledge with team members.
Reporting and implementing process changes.
Participation in projects related to improving efficiency.
Acting as a replacement for other team members.
Responding to escalations in cooperation with supervisors.
Training team members.
Requirements:
Education:
Bachelor's Degree or equivalent- Engineering, Computer Science
Experience:
2+ years of ServiceNow development, configuration and system administration experience
Knowledge of ITIL processes, ITIL Foundations Certification is a plus
Certification is a plus (CAD, CIS, CSA)
Experience developing on the ServiceNow platform, including the creation and/or customization of core applications such as Incident, Problem, Change, Service Catalog, etc.
Experience creating and configuring Business Rules, UI Policies, Data Policies, UI Actions, Client Scripts, Script Include and ACLs.
Experience patching and upgrading ServiceNow to recent releases
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of at least ServiceNow features
knowledge of the ServiceNow data model and relationships
Experience in Active Directory/LDAP
Experience in ServiceNow integrations
Experience in ITOM Discovery, CMDB and ITAM is a plus
Must have experience developing process documentation
Experience designing, developing, implementing business applications in ITIL, CMDB, Service Request, Change Management, Incident Management, Asset Management, Problem Management
Interpersonal Skills:
Strong attention to detail and excellent communication skills
Ability to handle multiple competing priorities in a fast-paced environment
Excellent analytical and problem-solving skills to resolve technical issues
Experience working in challenging and ambiguous environments
What we offer
Bonus/Commission
Local benefits
Referral Program
Volunteer Day
Internal Academy (QIALearn)
Employee Assistance Program
Hybrid work (conditional to your role)
Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
Skills Required
- Bachelor's Degree in Engineering or Computer Science (or equivalent)
- 2+ years of ServiceNow development, configuration and system administration experience
- Experience developing core ServiceNow applications (Incident, Problem, Change, Service Catalog)
- Experience creating/configuring Business Rules, UI Policies, Data Policies, UI Actions, Client Scripts, Script Includes, and ACLs
- Experience patching and upgrading ServiceNow releases
- Knowledge of ServiceNow best practices and the ServiceNow data model
- Experience with Active Directory / LDAP
- Experience with ServiceNow integrations
- Experience developing process documentation
- Experience designing and implementing ITIL-related applications: CMDB, Service Request, Change, Incident, Asset, Problem Management
- Knowledge of ITIL processes
- ITIL Foundations Certification
- ServiceNow certifications (CAD, CIS, CSA)
- Experience with ITOM Discovery, CMDB and ITAM
QIAGEN Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QIAGEN and has not been reviewed or approved by QIAGEN.
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Flexible Benefits — Flexible work options (hybrid or remote where roles allow), flexible hours, sabbaticals, and site-specific childcare support work–life fit. Programs are presented as available where roles allow, signaling adaptable benefit design.
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Wellbeing & Lifestyle Benefits — A global Employee Assistance Program for employees and immediate family, alongside broader wellbeing initiatives and community volunteering time, provides everyday support. Recognition for inclusive culture reinforces the emphasis on a supportive environment.
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Parental & Family Support — Paid parental leave positioned as above typical U.S. norms and family-oriented offerings (e.g., on-site childcare at some locations) enhance caregiver support. Reports of solid PTO and holidays further strengthen family time.
QIAGEN Insights
What We Do
QIAGEN is the leading global provider of Sample to Insight solutions that enable customers to gain valuable molecular insights from samples containing the building blocks of life. Our sample technologies isolate and process DNA, RNA and proteins from blood, tissue and other materials. Assay technologies make these biomolecules visible and ready for analysis. Bioinformatics software and knowledge bases interpret data to report relevant, actionable insights. Automation solutions tie these together in seamless and cost-effective workflows. QIAGEN provides solutions to more than 500,000 customers around the world in Molecular Diagnostics (human healthcare) and Life Sciences (academia, pharma R&D and industrial applications, primarily forensics).
