Extensive experience with custom application development and integration flows required.
Core Platform & DevelopmentRequired
- 5+ years on the ServiceNow platform with hands-on development across multiple releases.
- Deep expertise in scoped application development — design, packaging, and lifecycle management. Store-ready or internal app delivery experience preferred.
- Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies — both synchronous and async patterns.
- GlideRecord, GlideSystem, GlideAjax, GlideAggregate — fluent across all major server-side APIs.
- Flow Designer and legacy Workflow Engine — build, debug, and migrate.
- ACL design and security architecture — table, field, and record-level control.
Required
- Scripted REST APIs — design and expose ServiceNow data as REST endpoints.
- REST/SOAP outbound integrations — MID Server, direct HTTP, and IntegrationHub spokes.
- IntegrationHub — custom spoke development, action design, and step configurations.
- Import Sets and Transform Maps for bulk data ingestion and field mapping.
- MID Server architecture — deployment, troubleshooting, ECC queue management. SAP JCo or JDBC connector experience a strong plus.
- OAuth 2.0, JWT, and API key authentication patterns for inbound and outbound flows.
Preferred
- Service Portal widget development — full stack: server script, client controller, HTML, SCSS.
- AngularJS (1.x) — $scope, $http, custom directives, $sp service.
- Service Catalog configuration — variable sets, catalog client scripts, UI policies.
- UI Builder and Next Experience (Polaris) — workspace and page composition.
Preferred
- Source control with ServiceNow Studio — Git-backed app development and branching strategy.
- ATF (Automated Test Framework) — suite authoring and CI pipeline integration.
- Update Set discipline — scoped change packaging, collision resolution, and environment promotion.
- Instance Strategy — sub-production environment management (dev / test / prod).
- CSA + CAD certifications — minimum baseline, required.
- CIS-ITSM, CIS-HR, or domain-specific certifications aligned to implementation scope — preferred.
- Experience across ITSM, HRSD, ITOM, or SecOps modules depending on org focus.
- Demonstrated delivery of at least 2 full-cycle custom app builds from requirements to production.
Skills Required
- 5+ years on the ServiceNow platform with hands-on development across multiple releases.
- Deep expertise in scoped application development: design, packaging, lifecycle management.
- Business Rules, Script Includes, Client Scripts, UI Actions, UI Policies (sync and async).
- Fluent with GlideRecord, GlideSystem, GlideAjax, GlideAggregate server-side APIs.
- Flow Designer and legacy Workflow Engine experience: build, debug, and migrate.
- ACL design and security architecture (table, field, record-level control).
- Design and implement Scripted REST APIs to expose ServiceNow data.
- REST/SOAP outbound integrations, including MID Server and direct HTTP.
- IntegrationHub experience including custom spoke development and action design.
- Import Sets and Transform Maps for bulk data ingestion and field mapping.
- MID Server architecture knowledge: deployment, troubleshooting, ECC queue management.
- Experience with SAP JCo or JDBC connectors (strong plus).
- OAuth 2.0, JWT, and API key authentication patterns for inbound/outbound flows.
- CSA and CAD certifications (minimum baseline).
- Demonstrated delivery of at least 2 full-cycle custom app builds from requirements to production.
- Service Portal widget development (server script, client controller, HTML, SCSS).
- AngularJS (1.x) experience ($scope, $http, custom directives, $sp service).
- Service Catalog configuration: variable sets, catalog client scripts, UI policies.
- UI Builder and Next Experience (Polaris) familiarity for workspace/page composition.
- Source control with ServiceNow Studio (Git-backed app development, branching strategy).
- ATF (Automated Test Framework) suite authoring and CI pipeline integration.
- Update Set discipline: scoped change packaging, collision resolution, environment promotion.
- Instance strategy and sub-production environment management (dev/test/prod).
- CIS-ITSM, CIS-HR, or other domain-specific certifications aligned to implementation scope.
- Experience across ITSM, HRSD, ITOM, or SecOps modules depending on org focus.
Jade Global Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jade Global and has not been reviewed or approved by Jade Global.
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Healthcare Strength — Core medical, dental, and vision coverage appears established with mainstream U.S. carriers, forming a solid baseline of healthcare support. EAPs and tax‑advantaged accounts (FSAs/HSAs) are also cited, indicating options beyond basic insurance.
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Retirement Support — A 401(k) program with employer match is consistently referenced as part of the package. Availability of traditional and Roth options is noted, supporting long‑term savings flexibility.
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Parental & Family Support — Parental leave is referenced, and family‑oriented offerings such as backup childcare are highlighted in company materials. These elements can enhance the overall family support experience even when cash pay is not top‑tier.
Jade Global Insights
What We Do
A Trusted Partner for Every Digital Enterprise Bringing Value. Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia. Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions. Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models. At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements
Why Work With Us
We are Great Place to Work Certified company and Jade focus on people first approach.
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