The Role
Develop, configure, test, and maintain ServiceNow applications and ITSM solutions. Build secure REST and SOAP integrations, scripted APIs, workflows, and user experiences across portals, workspaces, catalogs, and mobile. Troubleshoot platform and integration issues, apply security and testing standards, manage releases, document reusable components, and collaborate with technical and business stakeholders. Evaluate AI and automation opportunities while supporting ServiceNow upgrades and enterprise integrations.
Summary Generated by Built In
Contingent Upon Award*
Please no 3rd party inquiries
The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.
Responsibilities Include:
- Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
- Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies
- Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
- Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
- Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
- Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
- Troubleshoot complex platform, integration, data, and performance issues
- Apply development standards, security controls, automated testing, code review, source control, and release-management practices
- Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities
- ServiceNow Development & Configuration: 4+ years
- JavaScript & ServiceNow Client-/Server-Side Scripting: 3+ years
- API Integration Design, Security & Troubleshooting: 2+ years
- REST/SOAP, JSON/XML, OAuth 2.0, Authentication, Logging & Monitoring: 2+ years
- ServiceNow ITSM Processes & Modules: 2+ years
- Flow Designer, IntegrationHub, Service Catalog, ACLs & Automated Testing: 2+ years
- ServiceNow Data Models, Tables, Reference Relationships & CMDB: 2+ years
- User-Centered Solution Design, Accessibility, Security & Maintainability: 2+ years
- Testing, Code Review, Source Control & Release Management: 2+ years
- Analytical, Troubleshooting, Documentation & Communication Skills: 3+ years
- Collaboration with Technical & Non-Technical Stakeholders: 3+ years
- Employee Center, Service Portal, UI Builder & Configurable Workspaces: 2+ years
- ServiceNow AI: Now Assist, Generative AI, Predictive Intelligence, Virtual Agent, or AI Search – 2+ years
- Enterprise Integrations, Accessibility & ServiceNow/ITIL Certifications: 2+ years
- Other ServiceNow Domains: ITOM, CSM, HRSD, IRM/GRC, or App Engine – 2+ years
- Automated Deployment Pipelines, Agile Delivery & DevOps Practices: 2+ years
Skills Required
- 4+ years of ServiceNow development and configuration experience
- 3+ years of JavaScript and ServiceNow client- and server-side scripting
- 2+ years of API integration design, security, and troubleshooting
- 2+ years of REST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoring
- 2+ years of ServiceNow ITSM processes and modules
- 2+ years of Flow Designer, IntegrationHub, Service Catalog, ACLs, and automated testing
- 2+ years of ServiceNow data models, tables, reference relationships, and CMDB
- 2+ years of user-centered solution design, accessibility, security, and maintainability
- 2+ years of testing, code review, source control, and release management
- 3+ years of analytical, troubleshooting, documentation, and communication skills
- 3+ years of collaboration with technical and non-technical stakeholders
- 2+ years of Employee Center, Service Portal, UI Builder, and Configurable Workspaces
- 2+ years of ServiceNow AI experience, including Now Assist, Generative AI, Predictive Intelligence, Virtual Agent, or AI Search
- 2+ years of enterprise integrations, accessibility, and ServiceNow or ITIL certifications
- 2+ years of experience with ITOM, CSM, HRSD, IRM/GRC, or App Engine
- 2+ years of automated deployment pipelines, Agile delivery, and DevOps practices
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Betis Group, Inc. provides information technology products, solutions, and services to public and private-sector organizations, including government, commercial, healthcare, and education clients. The company delivers end-to-end support across systems and software engineering, enterprise IT, cloud platforms, technology deployments, staff augmentation, infrastructure installation and upgrades, and hardware and software sales. It also manages infrastructure and applications, supports secure operations, and helps clients modernize and improve performance.
