You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you.
As a ServiceNow Developer (Software Engineer II) at JPMorganChase within the Corporate Technology HRSD Workforce Technology team, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.
Job responsibilities
- Executes standard software solutions, design, development, and technical troubleshooting
- Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards
- Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
- Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
- Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
- Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
- Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
- Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 2+ years applied experience
- Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
- Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, testing, troubleshooting, or documentation) with demonstrated ability to critically evaluate and validate AI-generated outputs
- Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations
- Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
- Extensive knowledge of best practices developing in the ServiceNow platform or proven ability to learn a new platform quickly with excellent analytical, debugging and problem solving skills. Experience should span writing custom widgets, tool navigation, configuration and scripting
- Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.
Preferred qualifications, capabilities, and skills
- Handson experience in ServiceNow platform implementation preferred; off-platform development experience welcomed.
- Experience implementing business rules and scripts, including client scripts, fix scripts and schedule jobs
- Demonstrates strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions
- Prefer knowledge in HRSD Domain and NowAssist
Skills Required
- Formal training or certification in software engineering concepts and 2+ years of applied experience
- Experience developing, debugging, and maintaining code in a large corporate environment using modern programming and database querying languages
- Hands-on experience with enterprise-authorized AI-assisted software development tools and validating AI-generated outputs
- Understanding of responsible AI use, data sensitivity, secure input and output handling, resiliency, and security expectations
- Exposure to agile methodologies, CI/CD, application resiliency, and security
- Extensive ServiceNow development knowledge or ability to quickly learn the platform, including custom widgets, navigation, configuration, and scripting
- Knowledge of software applications and technical processes within a technical discipline such as cloud, artificial intelligence, machine learning, or mobile
- Hands-on ServiceNow platform implementation experience
- Experience implementing business rules, client scripts, fix scripts, and scheduled jobs
- Strong understanding of the ServiceNow platform and PaaS model for integration solutions
- Knowledge of the HRSD domain and Now Assist
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
.png)
