Role: ServiceNow CPQ – Business Analyst
Duration: 6 Months (3 + 3 Months Extension)
Work Mode: Fully Remote
Understand client business requirements related to ServiceNow CPQ and CRM processes
Gather, analyze, and document business requirements
Recommend process improvements and best practices
Participate in and conduct Agile/Scrum ceremonies
Collaborate with stakeholders, functional teams, and technical teams
Strong understanding of ServiceNow CPQ
Good knowledge of CRM and Quote-to-Cash lifecycle
Experience in requirement gathering and documentation
Strong client communication and stakeholder management skills
Experience working in Agile environments
Skills Required
- Strong understanding of ServiceNow CPQ
- Knowledge of CRM and the quote-to-cash lifecycle
- Experience gathering and documenting business requirements
- Strong client communication and stakeholder management skills
- Experience working in Agile environments
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What We Do
Pontoon Global Solutions is a premium staffing firm specializing in recruitment services across various sectors, including IT, healthcare, finance, legal, construction, and engineering. Operating primarily in the US and India, they provide scalable and flexible hiring models—including permanent, contract, and project-based roles—by delivering pre-vetted, high-quality talent to help organizations meet their mission-critical hiring needs.
