The Role
Design, implement, and maintain the ServiceNow CMDB and ITOM modules, ensuring alignment with ITIL best practices and performing data quality audits.
Summary Generated by Built In
About the Role:
We are seeking a skilled and experienced ServiceNow CMDB Engineer to join our team in Irving, TX. This is a full-time, onsite position for candidates who are passionate about IT operations and configuration management. The ideal candidate will have deep expertise in ServiceNow, CMDB architecture, and ITOM practices.
Responsibilities:
- Design, implement, and maintain the ServiceNow CMDB and related ITOM modules.
- Ensure alignment with CSDM (Common Service Data Model) and ITIL best practices.
- Collaborate with cross-functional teams to integrate CMDB with other ITSM processes.
- Perform data quality audits and ensure accuracy of configuration items.
- Develop and maintain documentation for CMDB processes and architecture.
Requirements
Required Qualifications:
- Proven experience with ServiceNow platform, especially CMDB and ITOM modules.
- Strong understanding of CSDM and ITIL frameworks.
- ServiceNow certifications (e.g., Certified System Administrator, CMDB Fundamentals).
- Ability to work onsite in Irving, TX five days a week.
- Must be eligible to work in the U.S. without sponsorship (W2 only).
Preferred Skills
- Experience with Service Mapping and Discovery.
- Familiarity with scripting in ServiceNow (JavaScript, Glide).
- Strong analytical and problem-solving skills.
Skills Required
- Proven experience with ServiceNow platform, especially CMDB and ITOM modules.
- Strong understanding of CSDM and ITIL frameworks.
- ServiceNow certifications (e.g., Certified System Administrator, CMDB Fundamentals).
- Ability to work onsite in Irving, TX five days a week.
- Must be eligible to work in the U.S. without sponsorship (W2 only).
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The Company
What We Do
Alignity is a Talent Solutions company focused on revolutionizing talent acquisition, employer branding, and performance inspiration to help organizations achieve accelerated growth.
