Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.
Arηs Group was acquired by Accenture in July 2024.
ServiceNow Architecture & Design
- Define and maintain ServiceNow platform architecture
- Set standards for design, development, quality, and testing
- Design integrations and interoperability with external systems
- Translate business needs into architecture models and roadmaps
- Evaluate and select appropriate technologies
- Optimise platform performance, security, and quality
Business Analysis
- Gather and assess business and user requirements
- Translate requirements into technical solutions
- Ensure alignment between business needs and architecture design
- Present solutions to technical and non-technical stakeholders
Platform Governance & Delivery
- Supervise ServiceNow implementations and improvements
- Support development teams and architects in solution design
- Ensure consistency in service management capabilities
Continuous Improvement & Documentation
- Recommend improvements to architecture and processes
- Support risk, security, and continuity planning
- Maintain technical documentation, SOPs, and knowledge base articles
- Analyse system metrics and drive improvements
Strong hands-on experience with ServiceNow platform architecture and design
Solid understanding of ServiceNow products and service management concepts
Experience with ServiceNow administration and maintenance
Integration & architecture:
- REST APIs, Web Services
- Single Sign-On (SSO), LDAP
- Complex system integrations and interoperability
Modelling & documentation:
- Enterprise architecture tools (e.g. Sparx Enterprise Architect, ARIS)
- Technical documentation and solution design
Good understanding of IT security standards
Certifications
- ServiceNow Certified System Administrator (CSA) or equivalent (required)
Key Competencies
- Strong analytical and problem-solving mindset
- High attention to detail and ownership
- Ability to work independently in complex environments
- Strong communication and stakeholder management
- Structured, organised, and proactive approach
Skills Required
- Hands-on experience with ServiceNow platform architecture and design
- Understanding of ServiceNow products and service management concepts
- Experience with ServiceNow administration and maintenance
- Experience with REST APIs and Web Services for integrations
- Experience with Single Sign-On (SSO) and LDAP integrations
- Experience designing complex system integrations and interoperability
- Experience with enterprise architecture tools (e.g. Sparx Enterprise Architect, ARIS)
- Good understanding of IT security standards
- ServiceNow Certified System Administrator (CSA) or equivalent
What We Do
Arηs Group is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we’ve grown organically to encompass 16 entities worldwide with over 2,500 employees in Luxembourg, Belgium, France, Greece, Italy, Portugal, Bulgaria and Jordan. With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others. Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve.
