Job Family:
Software Application & Development (India)
Travel Required:
Clearance Required:
ServiceNow Architect
What You Will Do:
As a Senior ServiceNow Architect, you’ll lead the overall design and development of multiple ServiceNow applications across several projects. You’ll provide technical guidance and serve as an escalation point for the ServiceNow development teams members. You’ll support customers and end-users to define their requirements based on the latest ServiceNow architecture to ensure success of the project. Your design will set the standard for future development, so you’ll craft an architecture that smoothly works with existing infrastructure without compromising security.
What You Will Need:
- Strong domain expertise in at least two ServiceNow platform applications: HR Service Management, IT Operations Management (ITOM), IT Business Management (ITBM), Project Portfolio Management (PPM), ServiceNow IT Service Management (ITSM), Financial Management (FM), and Performance Analytics.
- 10+ years of experience with ServiceNow development including process automation (orchestration), client scripts, UI actions, scheduled jobs, business rules, data imports, custom apps, and web services integration (SOAP, REST)
- 4+ years of experience with Web development, including X-HTML, CSS3, SQL, XML, jQuery or Angular and one or more of the following back-end technologies: JavaScript, PHP, .NET, Java, or ColdFusion integrations in ServiceNow
- Designing and implementing IT and Non-IT related process workflows, procedures and technical standards Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
- Experience implementing systems using the Agile/Scrum methodology
- Minimum bachelor’s degree in engineering/Science
- Certified Systems Administrator (CSA), Certified Implementation Specialist (CIS) or ServiceNow Architect certifications
- Agile SAFe, Certified Scrum Master (CSM), or ITIL v4 certifications are preferred
What Would Be Nice To Have:
- Excellent verbal and written communication skills (including presentation skills)
- Experience and comfort with MS Excel and other MS Office products
- Aggregate and synthesize data from authoritative systems into metrics and analytics
- Ability to quickly comprehend complexity and convey findings in concise, well-written narratives
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
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Top Skills
What We Do
Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success.
The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.
