We are seeking a highly experienced ServiceNow Architect with a strong background in the financial services industry. The ideal candidate will lead the design and implementation of ServiceNow solutions, focusing on IT Asset Management (ITAM), IT Operation Management (ITOM), and Certificate Lifecycle Management, ensuring compliance with financial regulations and enterprise security standards.
Key Responsibilities
- Solution Design & Architecture:
Develop and architect end-to-end solutions for ITOM / ITAM processes, including Discovery, Service Mapping, Event Management, and CMDB.
- Design and architecture of ITAM solutions, focusing on modules like HAM Pro, SAM Pro, and the CMDB.
- Implementation & Configuration:
Oversee the implementation and configuration of ServiceNow ITAM modules, including Hardware, Software, and Cloud Asset Management.
- Technical Implementation:
Lead the configuration, deployment, and optimization of ServiceNow ITOM modules, MID Servers, probes, sensors, and patterns.
- Integration:
Design and implement integrations between ServiceNow and other enterprise monitoring tools, cloud services, and third-party systems.
- Requirement Analysis:
Analyze client requirements and translate them into scalable, strategic ITOM solutions aligned with business objectives.
- Best Practices & Governance:
Ensure implementations follow ServiceNow best practices, ITIL standards, and architectural guidelines.
- Mentorship & Leadership:
Provide technical expertise and guidance to junior consultants, developers, and cross-functional teams.
- Documentation & Standards:
Create architectural blueprints, design documents, and reusable components to standardize and improve delivery efficiency.
- Continuous Improvement:
Perform regular reviews of the environment, staying current with the latest ServiceNow features to recommend improvements.
Requirements
- ServiceNow Expertise:
Deep functional and technical knowledge of the ServiceNow platform, especially ITOM modules (Discovery, Service Mapping, Event Management, CMDB).
- Platform Design:
Ability to architect solutions using the Cloud Management, Orchestration, and CMDB (CSDM) frameworks.
- Technical Proficiency:
Experience with scripting technologies (JavaScript, Python, PowerShell) and integrating ServiceNow with other enterprise systems.
- Cloud & Infrastructure:
Understanding of cloud, hybrid, and on-premises infrastructures and discovery in these environments.
- ITIL Knowledge:
A strong understanding of ITIL processes and their application within an enterprise environment.
- Problem-Solving & Communication:
Excellent analytical, problem-solving, and communication skills for collaborating with stakeholders and technical teams.
- Certifications:
ServiceNow certifications in ITOM or CMDB are often required or preferred.
Top Skills
What We Do
Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.
Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.
We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.
Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field
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