The Role
Leads enterprise ServiceNow architecture, governance, integrations, security, CMDB strategy, upgrades, performance, and platform evolution across multiple modules. Partners with stakeholders to translate business needs into scalable solutions, establishes reusable design standards, produces architecture documentation, coordinates compliance efforts, and mentors technical teams. The role also guides long-term roadmaps and adoption of AI-driven ServiceNow capabilities.
Summary Generated by Built In
ServiceNow Architect - Remote
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.
This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.
Job Title: ServiceNow Architect
Location: 100% Remote (U.S.)
Position Type: Full-time, Direct W2
Salary Range: $100,000–$180,000 Annually
Experience Required: 12+ years
Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.
Job Summary:
We are seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities. The ideal candidate has architected ServiceNow at enterprise scale, can confidently shape multi-year roadmaps, and brings strong influence across engineering, business, and executive stakeholders.
Key Responsibilities
How to Apply
Would you like to know more about this opportunity? For immediate consideration, please send your resume to [email protected] or contact us at (908) 505-3899. Learn more about Bright Vision Technologies at www.bvteck.com.
Bright Vision Technologies is an Equal Opportunity Employer.
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.
This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.
Job Title: ServiceNow Architect
Location: 100% Remote (U.S.)
Position Type: Full-time, Direct W2
Salary Range: $100,000–$180,000 Annually
Experience Required: 12+ years
Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.
Job Summary:
We are seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities. The ideal candidate has architected ServiceNow at enterprise scale, can confidently shape multi-year roadmaps, and brings strong influence across engineering, business, and executive stakeholders.
Key Responsibilities
- Define ServiceNow platform architecture spanning ITSM, ITOM, HRSD, CSM, SecOps, GRC, and custom application domains.
- Lead architecture reviews, design approvals, and governance for changes across ServiceNow modules.
- Establish standards for data model usage, custom-table creation, scoped applications, and CMDB design.
- Drive CMDB strategy including discovery, service mapping, identification rules, and data quality programs.
- Architect integrations with enterprise systems via IntegrationHub, MID Servers, REST/SOAP APIs, and event-driven patterns.
- Design platform-wide security, role models, and ACL strategies that balance functionality with least-privilege principles.
- Lead major platform upgrades, release management cycles, and platform health initiatives, planning safe rollouts, coordinating across teams, and driving improvements that keep the platform stable and current over time.
- Establish reusable patterns for workflow design, Flow Designer adoption, and minimization of unnecessary customization.
- Drive performance, scalability, and instance-health improvements across the platform, using telemetry and load patterns to identify bottlenecks, prioritize the most impactful changes, and validate outcomes empirically.
- Partner with business stakeholders to translate process needs into ServiceNow capabilities with appropriate trade-offs.
- Mentor developers, admins, and tech leads on ServiceNow best practices.
- Coordinate with security and compliance teams to ensure the platform meets regulatory obligations.
- Produce high-quality architecture artifacts — context diagrams, sequence diagrams, decision records, and reference designs — that capture key technical decisions clearly enough to be understood months or years later.
- Stay current with ServiceNow roadmap, Now Assist / AI features, and broader platform evolution.
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
- 12 or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.
- Deep expertise across multiple ServiceNow modules.
- Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
- Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.
- Experience designing CMDB, discovery, and service mapping implementations.
- Strong understanding of platform security, ACLs, and role design at scale.
- Experience leading major upgrades and release planning.
- Excellent communication and stakeholder management skills.
- ServiceNow CTA, CIS, or CSA certifications.
- ServiceNow Certified Technical Architect (CTA) credential.
- Experience with Now Assist, GenAI Controller, or AI-driven ServiceNow features.
- Exposure to multi-instance, multi-region ServiceNow deployments.
- Experience integrating ServiceNow with major SaaS platforms (Workday, Salesforce, SAP).
- Familiarity with HAM Pro, SAM Pro, or App Engine Studio.
How to Apply
Would you like to know more about this opportunity? For immediate consideration, please send your resume to [email protected] or contact us at (908) 505-3899. Learn more about Bright Vision Technologies at www.bvteck.com.
Bright Vision Technologies is an Equal Opportunity Employer.
Skills Required
- Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
- 12 or more years of ServiceNow experience, including significant architecture or technical leadership experience
- Deep expertise across multiple ServiceNow modules
- Strong understanding of the ServiceNow data model, scripting, scoped applications, and platform internals
- Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios
- Experience designing CMDB, Discovery, and Service Mapping implementations
- Strong understanding of platform security, ACLs, and role design at scale
- Experience leading major upgrades and release planning
- Excellent communication and stakeholder management skills
- ServiceNow CTA, CIS, or CSA certification
- ServiceNow Certified Technical Architect credential
- Experience with Now Assist, GenAI Controller, or AI-driven ServiceNow features
- Exposure to multi-instance, multi-region ServiceNow deployments
- Experience integrating ServiceNow with Workday, Salesforce, or SAP
- Familiarity with HAM Pro, SAM Pro, or App Engine Studio
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The Company
What We Do
Bright Vision Technologies is a minority-owned organization founded in July 2020 and based in New Jersey, USA. The company specializes in delivering top-tier staffing and IT consulting services, including custom computer programming and systems design. Additionally, they are a product engineering firm with a flagship AI-powered talent intelligence and enterprise automation platform called Lumina, which helps transform IT into a strategic asset for their valued partners.
