ServiceNow Agentic AI – Business Process Consultant

Posted 9 Days Ago
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Hiring Remotely in Pune, Mahārāshtra, IND
In-Office or Remote
Mid level
Artificial Intelligence • Professional Services • Software • Consulting
The Role
Design and deliver AI-enabled IRM, TPRM, and BCM processes on ServiceNow. Lead discovery workshops, map as-is/to-be processes, define agentic AI workflows, prompts, guardrails, and evaluation logic, create user stories and documentation, and support demos and adoption.
Summary Generated by Built In
Company Description

About REDE Consulting

REDE Consulting is a global consulting firm specializing in ServiceNow IRM/GRC, Agentic AI, intelligent automation, FinOps, and Data & AI. We help enterprises modernize risk, compliance, and resilience by embedding AI-driven automation into real-world operating models.

visit www.REDE-Consulting.com to know more about us. 

Job Description

Role Summary

We are hiring a ServiceNow Agentic AI Business Process Consultant to design and deliver AI-enabled IRM, TPRM, and BCM processes on the ServiceNow platform. You will work directly with business stakeholders to identify high-value AI use cases, design intelligent workflows, and guide adoption of Now Assist, AI Control Tower, and multi-agent architectures.

This role is ideal for professionals who can translate business risk challenges into scalable, responsible AI solutions.

What You’ll Do

  • Lead discovery workshops and map as-is / to-be IRM, TPRM, and BCM processes.
  • Identify and design high-impact Agentic AI use cases (autonomous assessments, AI-generated BIAs, continuous monitoring, due diligence automation).
  • Define AI workflows, prompts, agent roles, guardrails, and evaluation logic in collaboration with technical teams.
  • Design ServiceNow IRM, TPRM, and BCM workflows aligned with regulatory frameworks.
  • Create user stories, process documentation, and support client demos and adoption.

Qualifications

What You Bring

  • 2-4 years of experience in risk management, TPRM, compliance, or operational resilience.
  • Hands-on experience with ServiceNow IRM, TPRM, or BCM.
  • Strong understanding of enterprise risk and compliance processes.
  • Familiarity with Generative AI, Now Assist, or AI-driven process automation.
  • Excellent stakeholder communication and documentation skills.

Career Progression at REDE

  • Business Process Consultant
  • Senior Consultant / AI Solution Lead
  • IRM & Agentic AI Architect
  • Practice Lead / Principal Consultant

Additional Information

Why Join REDE

  • Work on next-generation AI + Risk transformation programs
  • Remote-first role across India, USA, and Europe
  • Strong focus on learning, certification, and career acceleration
  • Opportunity to shape a growing global ServiceNow IRM & AI practice

Apply Now

If you are excited about combining AI, ServiceNow, and risk transformation, we’d love to hear from you.

📧 Email us at: hr AT rede-consulting.com

Let’s build something impactful—together.

Skills Required

  • 2-4 years of experience in risk management, TPRM, compliance, or operational resilience
  • Hands-on experience with ServiceNow IRM, TPRM, or BCM
  • Strong understanding of enterprise risk and compliance processes
  • Familiarity with Generative AI, Now Assist, or AI-driven process automation
  • Excellent stakeholder communication and documentation skills
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The Company
30 Employees
Year Founded: 2019

What We Do

REDE Consulting is a global technology firm specializing in AI-powered Governance, Risk, and Compliance (GRC) solutions. They integrate ServiceNow excellence with Databricks data engineering to deliver predictive risk insights and digital transformation for highly regulated industries, particularly Finance, Healthcare, and Pharmaceuticals. They empower Fortune 500 companies to navigate regulatory complexity with confidence through professional and managed services.

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