Cronos Europa is looking for an experienced ServiceNow Administrator to support a long‑term project within a large European public‑sector IT environment, onsite in Warsaw, Poland.
Role OverviewYou will be responsible for the administration, configuration, and continuous improvement of the ServiceNow platform, ensuring stability, security, and alignment with business needs in a complex IT landscape.
Key Responsibilities- Administer and maintain the ServiceNow platform (ITSM and related modules)
- Ensure platform performance, availability, and security
- Support upgrades, fixes, and continuous improvements
- Analyze business requirements and translate them into technical solutions
- Support integrations with external systems (REST, LDAP, SSO, Web Services)
- Produce and maintain technical documentation and SOPs
- Bachelor’s degree in IT or equivalent
- Minimum 5 years of IT experience, including 2+ years as ServiceNow Administrator
- Strong knowledge of ServiceNow, ITSM, and integrations
- Knowledge of MariaDB
- ServiceNow certifications (CSA and CAD or equivalent)
- English level B2 or higher
- Location: Warsaw, Poland
- Work mode: Onsite
- Contract: Long‑term
- Start date: ASAP
Skills Required
- Bachelor's degree in IT or equivalent
- Minimum 5 years of IT experience
- 2+ years as ServiceNow Administrator
- Strong knowledge of ServiceNow, ITSM, and integrations
- Knowledge of MariaDB
- ServiceNow certifications (CSA and CAD or equivalent)
- English level B2 or higher
What We Do
Cronos Europa is an IT and digital communications company uniquely dedicated to serving the European institutions, agencies and bodies. From the European Union to EUROCONTROL, we partner with a range of supranational and interinstitutional authorities. Our mission is to arm them with the tools they need to thrive in the digital age. Every aspect of our organisation is designed to complement their capabilities - from our people to our processes and our premises. Our brand combines the expertise of former companies Cronos International and C-Dev, with the creative skills of Inspiiro and the breadth of capabilities of the Cronos Group. Today, Cronos Europa employs over 1,000 people in offices across Belgium, Luxembourg and the Netherlands, serving institutions across diverse framework contracts. Cronos Europa is part of the Cronos Group, one of the largest IT service providers in the Benelux, employing over 8,000 people across 200 competence centres. By leveraging the Group’s resources, Cronos Europa can help clients extract value from new and emerging technologies, for everything from Artificial intelligence to Zg Quantum. For spontaneous applications: https://cronoseuropa.breezy.hr/p/7a64ee973c6701-spontaneous-application?state=published
