Service Provider Manager

Posted 12 Hours Ago
Be an Early Applicant
Memphis, TN
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
The Service Provider Manager engages in the procurement of logistics and non-logistics service providers, conducts annual pricing RFPs, manages relationships with district service providers, and ensures compliance with KPIs while providing exceptional customer service.
Summary Generated by Built In

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Engage in the procurement of quality service providers, both logistics and non-logistics. Conduct annual pricing RFP's as well as securing spot quotes as needed. Manage all aspects of Expeditors relationship with the district service providers. Insuring compliance with required KPI's, achieving optimum value, and provide exceptional customer service. 


Qualifications

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. 
  • Good Microsoft Office skills (Excel, Word etc.).
  • Ability to create/write and articulate business plans. 
  • Demonstrated customer service skills and proven interpersonal skills.
  • Self-reflecting and open to feedback
  • Initiative and ability to work in autonomy
  • Role model of integrity and pride for all employees
  • High school degree or equivalent business qualifications
  • Minimum four years Expeditors/industry experience
  • Has experience with negotiating pricing programs with transportation providers

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Please note, this opportunity does not sponsor work visas and has no relocation assistance.

The Company
HQ: Seattle, WA
15,812 Employees
On-site Workplace
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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