Service Owner Data Center/FW Services ( REF3354V)

Posted 9 Hours Ago
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Hiring Remotely in Debrecen, Debreceni Járás, Hajdú-Bihar
Remote
Senior level
Information Technology
The Role
The Service Owner will oversee the service portfolio for network access and firewall solutions, leading a delivery team, managing budgets, maintaining customer communication, and ensuring effective Agile practices. Responsibilities include backlog management, optimizing team workflows, and coordinating with various stakeholders to ensure operational success.
Summary Generated by Built In

Company Description

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

  • E2E reponsibility for the complete service portfolio of the team (trusted corporate network access, firewall solutions, third party access, data center network management)
  • Leading, coordinating, continuously optimizing the delivery team activities
  • Responsibiliy for the team budget and for the budget related activities (budget planning, tracking, cost optimization)
  • Accountability for effective Product Backlog management
  • Accountability for the implementation of the team backlog
  • Prioritizing business requirements and deriving recommendations for action
  • Accountability for the analysis of the technical requirements, creation of concepts for implementation, discussing them with the team and ensuring its operation
  • Accountability for transparency/effective Jira management (epics/stories on own initiative incl. team- and hub priority topics)
  • Ensuring the know-how transfer and professional development of the team members
  • Customer-directed communication
  • Ensuring the Agile way of working and collaboration model in the team according to the adaptable SAFe logic
  • Shaping the collaboration of the internal and external parties

Qualifications

  • Technical background (network connectivity and security, third-party access solutions)
  • Interest in modern engineering and technology
  • Leadership experience & organizational change management experiences
  • Experience in budget management and cost optimization
  • Experience in DevOps and agile mindset (service owner/product owner role's responsibilities)
  • Customer-directed communication skills

Additional Information

English: professional working proficiency

German: not mandatory, but is an advantage

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

The Company
Budapest
3,819 Employees
On-site Workplace
Year Founded: 2006

What We Do

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group and Germany-based Deutsche Telekom IT. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

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