The Role
The Key Account Director at Erborian will lead the launch and growth of the brand at Sephora US, develop strategic plans, build partnerships, manage financial performance, and lead a sales team to meet objectives.
Summary Generated by Built In
ABOUT ERBORIAN:
At Erborian, we leverage the power of Korean Skincare to boost both your skin & self-esteem.
We combine centuries of Korean beauty rituals with cutting-edge science to deliver visible, immediate and effortless results — empowering you to own your skin and your confidence. With strong double-digit growth, Erborian is currently expanding in the US market.
JOB SUMMARY:
Reporting to the US Managing Director, this role will provide strategic and operational leadership to launch and grow the Erborian brand at Sephora US. The ideal candidate will be responsible for developing a strong launch plan in partnership with Sephora and for building and leading a field team to ensure bot short and long-term success. This person will collaborate closely with other departments to ensure an efficient, collaborative, cohesive and profitable approach. Responsibilities include creating strong relationship with the partner, leading negotiations, setting goals, forecasting sales, monitoring performance, and evaluating results to ensure that sales objectives and operating requirements are met and are in line with the organization’s strategy. Managing the financial performance of this account will be critical to the success of this role.
JOB RESPONSIBILITIES:
- Build and implement a strategy to deliver a successful launch and ensure long-term growth
- Set strategy, operation plans, financial targets and establish an operational structure to maximize sales and profitability while ensuring both a successful launch and long-term growth for the channel.
- Build and maintain a strong relationship with the partner to maximize brand exposure, sales and growth opportunities.
- Develop and monitor performance related to budgets, forecasts and operating expenses. Communicate status, progress and gaps on a regular basis, and adjust plans as appropriate.
- Establish and maintain a strong network within the beauty industry to identify potential and marketing opportunities
- Team building and Talents development
- Hire, motivate and develop a high performing team to ensure increased sales, providing mentoring, coaching and training as needed
- Provide ongoing coaching to internal/outsourced team
- Conduct regular stores visits with team members as needed
- Work hand in hand with the US Trade Marketing Director and the Communication Director to ensure impactful marketing initiatives and projects to support the account
- Lead the investment strategy for the account (defining investments level and priorities) and work on the marketing plans with the Trade Marketing team.
- Support the Trade Marketing team in the implementation of in-store and digital marketing campaigns for the account
- Other responsibilities
- Stay current on industry trends, identify competitive threats and market conditions and executes strategic plans accordingly
- Provide input and feedback to the regional and international marketing teams regarding product needs, competitive product and pricing strategies and marketing tactics
- All other duties and projects as assigned
KEY PERFORMANCE INDICATORS:
P&L of Sephora account including both top and bottom lines
REQUIREMENTS:
EDUCATION
- Bachelor’s degree required
EXPERIENCE
- 6+ years of documented and quantifiable success in wholesale account business development with several years with Sephora, in beauty industry, ideally with a successful brand launch.
- 4+ years in sales management with experience leading a national sales force.
- Experience with product launches and new market expansions is a plus.
- Proven track record of successful sales /business development as well as leading and directing a high performance sales team in the beauty industry
- Excellent negotiator
- Outstanding business acumen and knowledge of the beauty industry, customer oriented
- Curious and with an outstanding entrepreneurial mindset: you get energy from working in a fast-paced, environment.
- Ability to think strategically but also execute tactically
- Great team player
- Strong work ethic, resilient
- High integrity and ability to work effectively within a framework of financial and operational control
- Collaborative management style
- Great leadership capabilities with a strong results orientation
- Excellent communication skills, both oral and written
WHY JOIN US?
- Lead a fast growing brand’s communication and visibility in one of the brand’s most exciting and strategic markets, with strong growth, opportunities, and new exciting partnerships to come.
- Drive purposeful communication that blends beauty, confidence, and cultural relevance.
- Collaborate with passionate, international teams across marketing, media, and creative.
- Thrive in a dynamic, entrepreneurial, and inclusive environment — where ideas truly come to life.
PHYSICAL & TRAVEL REQUIREMENTS
- Travel up to 50% of the time
- Be in our New York office on a weekly basis if based in the NYC area, or at least monthly if located in another region.
The compensation for this role ranges from $135,000 - $150,000 (based on skills, experience and with differentials applied if outside of NYC.)
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The Company
What We Do
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets including 1,500 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Grown Alchemist.
Innovative venture studio, OBRATORI and beauty tech start-up, DUOLAB, are also part of the Group.
With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions in order to create a better and healthier planet. The mission statement of the Group is: with empowerment we positively impact people and regenerate nature.
