Sensory Specialist

Job Title : Sensory Specialist

About the Function:

We’re visionaries, researching and developing the liquids, packaging and products that shape our industry and much-loved brands. Our founders were incredible entrepreneurs whose brilliant minds helped shape the alcohol industry. Our Research and Development team continue this legacy, reimagining our brands for the world today.

At our state-of-the-art research facilities around the globe, we have a collaboration of innovative minds working together to develop the products and solutions of tomorrow. We welcome your specialist skills and encouraging ideas and will support you to grow and develop in our inclusive culture!

About the Role:

Engage across our Demand and Supply organizations to ensure the liquid quality of Diageo’s brands sensorially, drive improvements across our programs, and interpret data to enable decision making and verify performance of our global manufacturing sites against our high standards. Design and lead testing plans which validate that our products have been commercialized to meet the original concept liquid as well as maintaining their integrity throughout shelf life!

Role Responsibilities:

• Develops, manages, and trains on shelf-life procedures and provides internal consultancy as needed across NA Supply to establish product’s shelf-life and ensure product integrity.

• Drive standards compliance program across conversion sites to ensure product quality and consistency throughout production.

• Coordinates sensory testing for incoming consumer complaints and communicates results to the Consumer/Retail Experience Manager to ensure product quality and to enhance customer service.

• Drive the best sensory designs to ensure business needs are met working directly with Liquid Developers throughout commercialization (shelf-life, SLOB, standards submission)

• Define and embed standard methodologies for conversion sites to maintain sensory quality with new production start-ups.

• Assumes responsibility for the operation of relevant scientific equipment and maintains personal work area for safety and cleanliness

• Internal consultancy provided as needed across NA Supply

• Be a strong proponent for the products balancing the business need with the consumer want and sell your ideas to development partners and critical team members.

Qualifications and Experience:

• Role requires BS + in Food Science/ Psychology (or related technical field) with 2-3 years of sensory experience in a consumer product company.

• Demonstrated ability and adaptability to support multiple programs across a broad brand/product portfolio with a substantial workload.

• Ability to concisely communicate and sell ideas to both technical and non-technical audience.

• Experience with Compusense a plus.

• Role requires ~20% travel.

Leadership Capabilities Desired:

• Ability to work closely with cross functional customers and conversion sites to establish relationships and transfer knowledge around best practices and sensory expertise.

• Create an open, continuous improvement culture, seeking training and understanding of new technologies needed to support the business needs of the company.

• Build a supportive and challenging team climate, understanding how to get the best from others.

• Has sound understanding of own impact and modifies accordingly, working hard to understand what is important to others and the larger business.

• Clear written and verbal communication skills and ability to analyze data to effectively communicate and manage stakeholder expectations.

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Salary Range:

Minimum Salary:

Maximum Salary:

At Diageo certain roles are eligible for additional rewards, including annual incentive payment and stock awards. US-based employees are eligible for healthcare benefits, retirement benefits , short-term and long-term disability coverage, basic life insurance, wellness benefits and industry leading parental leave, among others.  (Benefits/perks listed may vary depending on the nature of your employment with Diageo and the country where you work.)  The salary range displayed is the salary range for the role’s primary location.