Senior/Principal Product Manager

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Are you passionate about creating frictionless digital experiences and empowering employees to get the most out of their business tools? Join us as a Senior or Principal Product Manager and shape the future of our digital adoption platform—an essential pillar of our business.

This is a high-impact role where you’ll lead the vision and strategy for a product that helps employees become more productive and efficient across the enterprise software landscape.

🌟 What You’ll Do

• Define the future of digital adoption: Lead cross-functional teams to create the next generation of tools that optimize software experiences, eliminate friction, and enhance productivity in digital workplaces.
• Solve real user problems: Identify valuable and viable solutions to key customer challenges.
• Bridge design and engineering: Partner with product designers to ensure usability and collaborate with engineers to guarantee technical feasibility.
• Own the roadmap: Set a clear product strategy and build alignment across Engineering, Product Marketing, Sales, Technical Services, and Leadership.
• Become the go-to expert: Be the internal and external evangelist for your product by mastering market trends, user behaviors, product analytics, competitive dynamics, and customer feedback.
• Drive delivery excellence: Lead agile ceremonies, manage product operations, oversee backlog prioritization, craft clear documentation, publish release notes, and support training initiatives.

• Master’s degree in computer science or equivalent. 
• 7+ years of experience as Product Manager in a B2B software company.  
• Experience working with enterprise software, SaaS platforms, or application observability solutions. 
• Entrepreneurial spirit, self-driven. 
• Strong analytical skills or experience in data analytics, data science, data mining or data modeling. 
• Extremely passionate about solving challenging real-life problems.  
• Proven ability to engage, communicate and present to various stakeholders such as engineers, designers, company leaders and customers in a constructive and collaborative relationship. 
• Professional-level English, spoken and written.  
• Excellent communication skills, capable of influencing executive stakeholders.

Nice to have:

• Experience as product manager for observability, application monitoring or data mining products. 
• Demonstrated ability to achieve goals in an innovative and fast-paced environment while building extensible and scalable solutions.   
• Proven experience in setting strategy, creating and releasing a product, ideally a B2B product.  

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• 💼 Permanent Contract and a competitive compensation package (including stock options).
• 📍 Very good location next to the Prilly-Malley train station.
• 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• 🤸 Free access to a fitness centre inside the building.
• 🚞 Reimbursement of the half-fare travel card for public transport. 
• 🧑‍🏫 Reimbursement up to 50% of the cost of French classes.
• 🍉 Fresh fruit, cookies, and soft drinks as well. 
• 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• 📣  Bonuses for referring successful hires after three months of continuous employment.
• 🚚 We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.