Senior/Principal Product Experience Designer (m/f/x) - Cross solution

Posted 6 Hours Ago
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Linz, Oberösterreich
Hybrid
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
In this role, you will design a cohesive product experience across the organization, mentor teams, and help drive customer-focused initiatives. You will work collaboratively with leadership and contribute to the growth of the Design & Experience department while focusing on strategic projects.
Summary Generated by Built In

Your role at Dynatrace

  • Work across the organization to ensure we are building a coherent, cohesive, and consistent product experience for our customers.
  • Challenge and drive customer-centric product experience and help bulid more predictable cross journey experiences.
  • Support cross-solution product experience design initiatives and have agility to still work in the craft for strategic projects.
  • Align with organizational leadership to work towards a cohesive and unified strategy.
  • Develop and nudge our design organization forward, directly collaborating with UX management and the extended team.
  • Help grow the Design & Experience department, by collaborating with cross-lab internal partners (e.g. talent acquisition, HR, product, engineering).
  • Provide guidance to teams and enable them to operate autonomously.
  • Live, support, and help to further develop Dynatrace's culture & values.


What will help you succeed

  • You have been hands-on in product design experience for many years.
  • Solid product experience and design skills matured by working in the industry for 6-10 years (Senior) or 10-15 years or more (Principal) - with a good part of those at enterprise software product companies or with highly mature design and product organizations.
  • You are good at mentoring, coaching, and helping the product and the team bring a product shine.
  • Can-do attitude with a very hands-on and solution-oriented approach. Able to work and scale within a fast-growing environment, while thinking and planning strategically.
  • High drive, ability to deal with conflicts, flexibility, and a dynamic mindset.
  • Outstanding communication and presentation skills (in English), and strong cross-department collaborator.


Please kindly apply with both your resume and portfolio in English.
We would also highly appreciate a cover letter.
When applying for this role please include a link to a brief portfolio (or collection of business cases) showing a few selected enterprise projects you worked on in the past - clearly outlining the problems and/or business opportunities taken on with your work, as well as your specific responsibilities as part of a multidisciplinary team. That should mostly touch on the process applied to find solutions and overcome challenges, and the results that were achieved.
Got your attention?
Do you want to be part of our growing team?
Join us now!

For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.
Why you will love being a Dynatracer

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all.
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. Click this link to find out more information about our relocation program.


Compensation and rewards

  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
  • Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 60,000 gross per year (based on full-time, senior level) and EUR 75,000 gross per year (based on full-time, principal level). We offer a higher salary in line with qualifications and experience.

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Armata
Steve Pace
John Rocker
The Company
HQ: Waltham , MA
4,700 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

Dynatrace exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace® platform to accelerate digital transformation.

Why Work With Us

Interested in Marketing or Sales? Majority of this office is dedicated to these primary functions. Our open floor plan is built for collaboration amongst teams and you can feel the excitement as we take over the digital world. Mingle with the executive team over a beer, say “hey” to the CEO on your way to the kitchen, or join our Office Olympics!

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Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
HQWaltham, MA
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