Location: This position is remote within Canada.
As a Senior Writer at Huge who is product focused, you sit at the intersection of UX design, product strategy, and marketing. You aren't just writing copy; you are designing the verbal interface of the products we build.
We're hiring an experienced senior writer who can translate digital product features into clear, human-centric messaging across every touchpoint—from feature launches and email lifecycles to in-product guidance and process documentation. As the brand voice, you'll ensure that our digital products speak a clear, consistent, intuitive, and eye catching narrative.
In this role, you will define and execute verbal design systems that elevate digital products and services, ensuring every touchpoint meets the highest standards of craft and excellence.
What you’ll be doing.Partnership:
- Be a verbal lead amongst a cross functional team, translating business requirements into effective messaging strategies.
- Documentation & Governance: Create and maintain process documentation and internal messaging guidelines that enable our teams and clients to scale their product communications efficiently.
- Product Alignment: Collaborate with Designers and Strategy to ensure copy is accessible, culturally relevant, and optimized for the user journey.
Quality & Impact
- Craft Excellence: Maintain the highest standards of clarity and precision, reviewing deliverables to ensure they meet both brand guidelines and experience benchmarks.
- Performance Optimization: Use data and user feedback to iterate on messaging, improving open rates, click-throughs, and feature adoption.
- Regularly review and provide feedback on deliverables to ensure client satisfaction.
Creative direction and innovation:
- Create voice, tone, and messaging, ensuring alignment a brand's guidelines and creative objectives.
- Drive innovation and push the boundaries of storytelling, keeping up with industry trends and best practices.
What we’d like to see.
- 6+ years of experience within a creatively driven design or technology agency or start-up environment.
- Strong portfolio demonstrating a body of work that showcases your ability to write for the user journey—think feature launch campaigns, email flows, and product copy.
- Strong communication and presentation skills, with the ability to effectively communicate creative concepts to clients and internal stakeholders.
- A genuine interest in building connections between different disciplines and crafts within creative, and within the organization: Working with program delivery to shape scopes, client service to grow relationships, and collaborating with strategy to craft briefs and stories that connect, inspire, and help clients make the best decisions about the work we make for them.
- Strong experience with Figma is highly valuable in our environment.
Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.
Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.
Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.
Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.
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The salary range for this position is as listed below. Exactly where a prospective employee will be paid within this range will depend on, among other factors, the actual salary ranges for current and former employees who are either currently filling a similar role or did in the past; the candidate’s depth of experience and qualifications; the level of specialization the role requires; budgetary considerations; the market demand for that role and the local market conditions that exist where the employee will be based. For current Huge employees, tenure will also be a consideration.
What We Do
Huge is a global collective of designers, technologists and strategists. We help companies become trusted parts of people’s lives by creating products, services, and brands that people love.
We were the first agency to be founded on the idea that the principles of user experience should drive not just design, but business and marketing as well. We’re known for finding new ways to harmonize the things clients need with what users really want in order to create experiences that change industries.
We work with companies who are as committed to shaping culture and defining the future as we are. We specialize in helping clients overcome barriers to innovation and get to market quickly with the right product, campaign or initiative for their business.
Headquartered in Brooklyn, we currently have more than 1,400 employees working across 12 offices in North America, Latin America, Europe, and Asia Pacific.
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