Senior Workplace Investigator

Key Responsibilities

• Conduct Investigations: Independently investigate allegations of potential policy violations and employment-related complaints, including harassment, discrimination, retaliation, and other high-risk workplace issues.

• Collaboration: Coordinate investigations and collaborate with Human Resources, the Law Department, and Labor Relations when appropriate.

• Training and Guidance: Provide training, guidance, and consultation to management and stakeholders to reduce future complaints and liability.

• Compliance: Promote and support compliance with federal and state labor and employment laws; provide expertise and leadership in the investigation of workplace complaints.

• Interviewing and Evidence Gathering: Conduct investigative interviews, compile and review relevant documentation, analyze evidence, prepare reports and summaries, and provide appropriate recommendations and mentorship to management.

• Investigation Planning: Develop and implement comprehensive investigation plans for each case; determine method, order, and timing of interviews and evidence collection.

• Report Writing: Conduct complex analysis and produce high-quality written investigation reports and summaries with clear, candid conclusions and findings.

• Stakeholder Communication: Facilitate independent closing summary calls with stakeholders, presenting thorough case summary insights and precedence for related outcomes.

• Documentation: Create appropriate documentation of investigation steps and information gathered.

• Case Management: Independently manage assigned casework and bring investigations to closure promptly and definitively.

• Professional Communication: Maintain timely and professional communication with all involved parties and key stakeholders.

• Updates and Metrics: Present oral and/or written comprehensive updates regarding findings and investigation status to organizational leaders, and others on a need-to-know basis. Keep detailed, consistent, and accurate records for periodic production of metrics.

• Legal Participation: May be required to participate in depositions, court trials, arbitration hearings, and government agency hearings.

• Operational Planning: Participate in short and long-range departmental operational planning. Assist in developing goals and objectives and action plans for implementation.

• Policy Assessment: Assess existing utilization of investigatory methods, processes, and procedures for adequacy and related policies for regulatory compliance. Recommend enhancements or modifications as required.

• Trend Analysis: Monitor and analyze casework trends and provide strategic recommendations.

• Leadership Development: May serve as a backup to Senior Managers when needed for exposure and leadership development opportunities.

• Subject Matter Expertise: Serve as a subject matter expert and resource.

• Additional Duties: Perform other duties as assigned.