SUMMARY:
Develops and manages independent agency relationship including the development of new business and retention of existing business in a region or territory. Reviews, analyzes, approves or rejects complex business within letter of authority. Serve as liaison with company personnel regarding company business opportunities and problem resolution. Responsible for assisting in establishing the territory’s or region’s overall agency plan.
This position involves field-based work requiring travel within the assigned market/territory. Residency within or in close proximity to the designated area is required to support job responsibilities.
RESPONSIBILITIES/TASKS:
Calculates, prepares and develops premium quotations using corporate underwriting guidelines within letter of authority.
Determines underwriting eligibility for prospective policyholders and develops appropriate pricing for new business, renewals, and endorsements.
Analyzes and reviews prospective accounts for insurability and accepts or rejects within letter of authority.
Develops and manages agency relationships.
Develops agency plans in cooperation with other staff.
Addresses agents’ and policyholders’ concerns/needs.
Responsible for development of new business, profitability and retention of existing business in a given territory or region.
Explains and emphasizes benefit of workers’ compensation insurance products and services to customers.
Works with all internal departments to resolve problems and maintain company relations.
Participates as necessary on special committees and task forces.
Interprets and develops territory reports which reflect the status of the territory.
Participates in promotional plans for both company and agent activities
- Analyzes and reviews production and loss information for agents, determines exposure and proper pricing to develop corrective action plans as needed to correct poor performance. .
Prepares periodic reports as requested.
- Manages small territory or region under close supervision.
Researches and coordinates responses to agents, policyholders and regulatory entities.
- Appoints and trains new agents and new agency employees on the use of company specific automation systems.
- Reviews loss trends and develops action plans to correct problem areas.
- Gathers competitive and product information from the field.
- Represents company at trade associations and exhibits to promote corporate product.
Conducts annual agency audits.
Coordinates special projects of behalf of Regional Manager, as assigned.
Provides training sessions for team, other Business Development Consultants, other business units, agents and policyholders as required.
Mentors other team members by providing guidance, advice, encouragement, and motivation employees in their daily efforts.
Acts as back-up for Regional Manager.
Serves as technical expert or regional advisor for region or territory.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
EDUCATION AND EXPERIENCE
Bachelor’s degree in marketing, insurance or related field. Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning required, as defined by the Company’s learning philosophy. Certification, or progress toward, highly preferred and encouraged. MBA or other advanced degree is preferred.
EXPERIENCE:
A minimum of seven to ten years experience in an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention, auditing or similar knowledge that provide the necessary skills and abilities. Workers compensation or P&C insurance experience required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OTHER SKILLS AND ABILITIES
- Demonstrated superior judgment in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing workers’ compensation insurance coverage.
- Demonstrated superior judgment and analytical abilities to analyze regions and/or territories and identify corrective action.
- Thorough knowledge of departmental procedures, processes and workflow.
- Extensive knowledge of appropriate jurisdictional workers’ compensation laws, regulatory authorities, industry trends and their impact.
- Ability to take a lead role and/or assist in training and mentoring of others.
- Ability to understand business needs and conceptualize and implement processes and procedures that support business strategies.
- Ability to research workers compensation laws, regulations or issues specific, in order to offer guidance and/or direction to others.
- Ability to train and mentor others.
- Demonstrated ability to communicate our value proposition as a carrier.
- Demonstrated leadership abilities.
- Demonstrated expertise regarding territory or region.
WORKING CONDITIONS:
Work is performed in a virtual office and in the field with no unusual hazards. Travel is required, with some occasional overnight stays. Must possess a valid driver's license with a record that meets corporate standards.
Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $107,000 and $179,300.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment.
We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.
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Skills Required
- Workers' compensation or P&C insurance experience
- 7-10 years experience in an insurance organization with underwriting, marketing, loss prevention, auditing or similar knowledge
- Bachelor's degree in marketing, insurance, or related field (or equivalent combination of education and experience)
- Demonstrated knowledge of jurisdictional workers' compensation laws, regulatory authorities, and industry trends
- Proven ability to develop and manage agency relationships and new business development
- Ability to analyze production and loss information and develop corrective action plans
- Ability to train, mentor, and lead other team members
- Residency within or in close proximity to the designated territory (Kansas City, MO area)
- Field-based travel within assigned market/territory with occasional overnight stays
- Valid driver's license with a record that meets corporate standards
- Certification, or progress toward certification (highly preferred)
- MBA or other advanced degree
- Familiarity with company-specific automation systems and ability to train agents on them
What We Do
Emergent Holdings’ elite team makes lives, companies and communities better! Emergent Holdings is driven by a singular goal — improving the health and safety of our customers and our communities. How do we do that? We create innovative insurance products, technology solutions and services to support our key stakeholders — individuals, employers, providers and strategic partners — improving the health and safety of the people and places we serve. At Emergent Holdings, we’re inspired to create, to challenge the status quo, to think not just about what our customers need now, but what they will need in the future. We are strategic thinkers. We are industry innovators. We are market trendsetters. Together, we are Emergent Holdings. Our diverse team of established industry experts embraces a culture of innovation and entrepreneurial spirit. That means we’re focused on innovation, on leading and shaping our markets and improving health and safety for our customers and communities. For our customers, the result is a suite of solutions, services and products delivered ahead of market needs — and in anticipation of member demands. We are tireless in our pursuit of the exceptional, and our companies deliver optimal customer experiences and improve people’s lives every day, by making workplaces safer and delivering affordable, solutions-focused healthcare services.
