Senior Workday Technical Developer/Engineer

ESSENTIAL JOB DUTIES & RESPONSIBILITES: 

Integration Support & Operations 

• Provide ongoing production support for Workday integrations supporting HR and Finance business processes.  

• Monitor integration health and proactively identify, troubleshoot, and resolve integration issues.  

• Perform integration restarts, error resolution, root cause analysis, and corrective actions.  

• Respond to incidents, service requests, and production support tickets within established service level expectations.  

• Maintain integration documentation, support procedures, and operational runbooks.  

• Participate in on-call support activities as required.  

Integration Development 

• Design, build, test, deploy, and maintain new Workday integrations.  

• Develop scalable and secure integration solutions using Workday-native technologies and external APIs.  

• Partner with business stakeholders to gather requirements and translate them into technical solutions.  

• Perform impact assessments and recommend integration architecture improvements.  

• Ensure integrations adhere to security, governance, and data privacy requirements.  

Workday Technical Expertise 

• Develop and maintain integrations utilizing:  

• Workday Studio  

• Enterprise Interface Builder (EIB)  

• Cloud Connect  

• Core Connectors  

• Workday APIs  

• REST and SOAP web services  

• Reports-as-a-Service (RaaS)  

• Workday Orchestrate / Orchestration  

• Workday reporting and calculated fields  

• Support inbound, outbound, and middleware-based integration architectures.  

• Collaborate with internal and external partners to troubleshoot data exchange issues.  

SDLC, Change Management & Governance 

• Follow established Software Development Life Cycle (SDLC) processes.  

• Participate in solution design reviews, testing, deployment planning, and post-production validation.  

• Support release management and change control processes.  

• Create and maintain technical specifications, deployment documentation, and support materials.  

• Utilize project and service management tools such as Jira, ServiceNow, and Salesforce to manage work activities and support requests.  

QUALIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES): 

Required Qualifications 

• Bachelor’s degree in information technology, Computer Science, Information Systems, or equivalent professional experience.  

• Minimum 5 years of hands-on Workday integration development experience.  

• Strong experience supporting both Workday HCM and Workday Financials integrations.  

• Proven expertise with:  

• Workday Studio  

• Enterprise Interface Builder (EIB)  

• Cloud Connect  

• Workday APIs (REST and SOAP)  

• Reports-as-a-Service (RaaS)  

• Workday Reporting and Calculated Fields  

• Workday Orchestrate / Orchestration  

• Experience troubleshooting complex integration issues in production environments.  

• Strong understanding of XML, XSLT, JSON, web services, and API integrations.  

• Demonstrated experience supporting Workday’s semi-annual release process, including release review, impact assessment, regression testing, and remediation of integration-related issues. 

• Experience working within structured SDLC and change management processes.  

• Hands-on experience using Jira, ServiceNow, Salesforce, or similar enterprise platforms.  

• Strong analytical, troubleshooting, and problem-solving skills.  

• Excellent verbal and written communication skills.  

Preferred Qualifications 

• Workday Certification or Workday Pro Certification.  

• Experience developing and deploying Workday Extend applications.  

• Experience with middleware platforms and enterprise integration patterns.  

• Experience supporting global Workday implementations.  

• Familiarity with security frameworks, data governance, and compliance requirements.  

• Experience mentoring junior developers and contributing to technical best practices.  

Leadership & Professional Competencies 

The successful candidate will demonstrate: 

• Exceptional attention to detail and commitment to quality.  

• Strong customer service orientation and responsiveness.  

• Servant leadership mindset with a willingness to support team success.  

• Collaborative approach and ability to work effectively within a team environment.  

• Ability to prioritize multiple initiatives in a fast-paced environment.  

• Strong ownership, accountability, and follow-through.  

• Continuous learning mindset and passion for improving processes and solutions. 

Key Competencies 

• Excellent interpersonal, collaboration and communication skills with the ability to interact with Finance, HR, IT, and Cybersecurity teams across all levels of the organization 

• Demonstrated ability to effectively organize and prioritize work to meet established deadlines 

• Excellent problem solving, critical thinking and decision-making skills 

• Strong understanding of risk management principles and mitigation strategies  

• Strong analytical and documentation skills  

Team Structure 

This role will be part of the Workday technology team and will work closely with a small group of Workday integration developers, HR and Finance stakeholders, application support teams, and external vendors to deliver reliable and innovative integration solutions across the enterprise. 

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