Senior Workday LMS Administrator

Posted 2 Days Ago
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Melbourne, Victoria, AUS
In-Office
Senior level
Events • Gaming • Travel • Hospitality
The Role
Stabilise and optimise Crown's Workday Learning post go-live by resolving configuration and data issues, enhancing learning programs and reporting, establishing governance and documentation, upskilling teams, and preparing BAU playbooks for handover.
Summary Generated by Built In

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Opportunity
At Crown, our people systems play a critical role in enabling learning, compliance and great employee experiences. As Senior Workday LMS Administrator , you’ll take ownership of stabilising and optimising Crown’s Workday Learning environment following go‑live, ensuring it is fit for purpose, well governed and ready for long‑term success.

This 12‑month contract role is ideal for a hands‑on Workday Learning specialist who enjoys bringing structure, resolving complexity and building capability. You’ll work closely with Learning, People Systems and Risk & Compliance teams to strengthen governance, close configuration gaps and embed sustainable processes that support regulatory confidence and business‑as‑usual operations.

12‑month max term contract | The role can be based in Melbourne or Sydney

What You’ll Do

  • Stabilise and optimise the Workday Learning environment post go‑live, resolving configuration gaps, data issues and user experience challenges

  • Configure and enhance learning programs, curricula, rules, notifications and reporting to meet compliance, regulatory and operational requirements

  • Establish and embed governance frameworks, processes, documentation and quality standards for Workday Learning

  • Support content owners to manage, standardise and maintain a clean and accessible learning content library

  • Partner with Learning, People Systems, IT and external Workday partners to resolve issues and deliver enhancements

  • Strengthen reporting and audit readiness, ensuring confidence in learning data for regulators and auditors

  • Build internal capability by upskilling People Systems team members through documentation, coaching and knowledge transfer

  • Prepare BAU playbooks and handover materials to enable sustainable ownership beyond the contract period

  • Monitor Workday releases and continuously improve system efficiency, automation and compliance outcomes

What You’ll Bring

  • Strong hands‑on experience configuring and administering Workday Learning

  • Proven experience stabilising or optimising systems post go‑live in a complex environment

  • Solid understanding of LMS concepts, content structures, metadata, SCORM/xAPI and reporting

  • Experience working across HRIS, Learning or People Systems in medium to large organisations

  • Strong analytical and problem‑solving skills, with the ability to bring clarity to ambiguity

  • Experience creating governance models, process documentation and operational playbooks

  • Demonstrated capability to upskill teams and deliver effective knowledge transfer

  • Excellent stakeholder engagement and communication skills

  • A degree in HR, Education, IT, Business or a related discipline (desirable)

  • Workday Pro Learning certification highly regarded

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

Skills Required

  • Hands-on experience configuring and administering Workday Learning
  • Proven experience stabilising or optimising systems post go-live in complex environments
  • Understanding of LMS concepts, content structures, metadata, SCORM/xAPI and reporting
  • Experience working across HRIS, Learning or People Systems in medium to large organisations
  • Strong analytical and problem-solving skills
  • Experience creating governance models, process documentation and operational playbooks
  • Capability to upskill teams and deliver effective knowledge transfer
  • Excellent stakeholder engagement and communication skills
  • Degree in HR, Education, IT, Business or related discipline
  • Workday Pro Learning certification
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The Company
11,772 Employees
Year Founded: 2007

What We Do

Crown Resorts is one of Australia's largest entertainment groups and a leading operator and developer of integrated resorts. The company owns and operates a suite of world-class properties in Melbourne, Perth, and Sydney, as well as London’s boutique Crown Aspinalls. Its core offerings include luxury accommodations, award-winning dining, world-class casinos, conferencing, shopping, and high-end entertainment facilities.

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