Senior Windows Admin
Let’s be unstoppable together!
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.
The Senior Administrator provides hands-on day-to-day technical support for Windows & VMware systems at an experienced level. The scope of this position includes mission critical support for Windows & VMware servers, all of which are in our Global Datacenters and Regional Datacenters. This individual will be part of a team that is responsible for the following operational areas: support, administration, monitoring, and troubleshooting, and participating in technology driven projects to enhance our service.
Job Responsibilities
- Install, configure, and administer Windows Server (2016/2019/2022/2025) environments.
- Manage and troubleshoot Active Directory, DNS, DHCP, Group Policies, and PKI/Certificate Services.
- Install, configure, and maintain VMware vSphere/ESXi, vCenter, HA, DRS, vMotion..
- Deploy and manage Microsoft Hyper-V clusters, failover clustering.
- Perform EOL Windows Server upgrades, VMware ESXi/vCenter upgrades, and migration projects.
- Implement and support disaster recovery solutions (Zerto, Veeam, Hyper-V Replica).
- Apply system patching, upgrades, and security hardening.
- Troubleshoot and perform root cause analysis for complex server, virtualization, and Powerflex storage issues.
- Develop automation scripts using PowerShell/PowerCLI for routine tasks and reporting.
- Document technical processes, architecture, SOPs, knowledge base articles, and disaster recovery playbooks.
- Handle incidents and service requests, ensuring timely resolution within defined SLAs.
- Drive Problem Management by identifying root causes of recurring issues and implementing permanent fixes.
- Provide L2/L3 support and manage day-to-day infrastructure operations.
- Participate in Change Management by planning, documenting, and executing system changes in line with ITIL standards.
- Assist in infrastructure migration, consolidation, and capacity planning projects.
Requirements
- Bachelor’s Degree required in Computers or related field
- 5 - 9 years of IT experience and worked as a lead handling major projects/initiative
- Hands on Experience in Windows & VMware and part of troubleshooting and RCA analysis
- Proven expertise in EOL Windows Server upgrades and VMware ESXi/vCenter upgrades.
- Strong experience in Incident, Problem, and Service Request Management with focus on SLA adherence.
- Advanced troubleshooting skills across Windows, VMware, Hyper-V, and Powerflex storage.
- Strong knowledge of Active Directory, GPOs, DNS, DHCP, and Certificate Services.
- Proficiency in VMware vSphere/vCenter, HA/DRS, SRM.
- Hands-on experience with Microsoft Hyper-V clusters, failover clustering, and replication.
- Experience with DR solutions (Zerto , Veeam, Hyper-V Replica).
- Proficiency in PowerShell scripting (PowerCLI a plus).
- Experience with patch management tools (WSUS, SCCM, Third part tools).
- Strong skills in technical documentation and knowledge sharing.
- Passion for addressing core issues and stabilizing the environment with automation mindset
- An inquisitive orientation to problem-solving and analysis
- Strong verbal communication skills
- Responsiveness and speed with an eye for detail & accuracy
- Ability to work well in teams and with clients
- Ability to balance and prioritize multiple competing tasks
- Creative thinking
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions
- Seek Clarity: Embracing complexity to create clarity and inspire action
- Own the Outcome: Being accountable for decisions and taking ownership of our choices
- Center on the Client: Relentlessly adding value for our customers
- Be a Challenger: Never complacent, always striving for continuous improvement
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
- Commit to each other: Contributing to making Circana a great place to work for everyone
Location
This position can be located in the following area(s): Bangalore
Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.
Skills Required
- Bachelor's Degree in Computers or related field
- 5-9 years of IT experience with leadership on major projects/initiatives
- Hands-on experience with Windows Server administration (2016/2019/2022/2025)
- Experience managing and troubleshooting Active Directory, DNS, DHCP, Group Policies, PKI/Certificate Services
- Proficiency with VMware vSphere/ESXi, vCenter, HA, DRS, vMotion, and VMware SRM
- Experience deploying and managing Microsoft Hyper-V clusters, failover clustering, and replication
- Proven expertise in EOL Windows Server upgrades and VMware ESXi/vCenter upgrades and migrations
- Experience implementing and supporting disaster recovery solutions (Zerto, Veeam, Hyper-V Replica)
- Advanced troubleshooting and root cause analysis for server, virtualization, and Powerflex storage issues
- Proficiency in PowerShell scripting for automation and reporting
- PowerCLI experience
- Experience with patch management tools (WSUS, SCCM, third-party tools)
- Strong experience in Incident, Problem, and Service Request Management with SLA focus
- Experience with documentation: SOPs, KB articles, DR playbooks, architecture diagrams
- Ability to perform system patching, upgrades, security hardening
- Strong verbal communication, teamwork, responsiveness, and attention to detail
- Inquisitive problem-solving orientation and automation mindset
Circana Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Circana and has not been reviewed or approved by Circana.
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Leave & Time Off Breadth — Unlimited PTO for many exempt roles and paid holidays are frequently highlighted. Feedback suggests these time‑off policies are a notable strength of the package.
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Parental & Family Support — Paid parental leave is available in the U.S. and is described as competitive and well‑received. Company communications emphasize equal/neutral parental leave, reinforcing family support.
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Wellbeing & Lifestyle Benefits — A broad slate of extras—such as adoption assistance, tuition/educational assistance, volunteer time off, and EAP—adds to the overall package. Feedback suggests these lifestyle‑oriented offerings complement core medical, dental, and vision coverage.
Circana Insights
What We Do
Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition. Circana is hiring! To view our current openings, please visit our IRI and NPD LinkedIn company pages.
