Skills: experience working within a Linux environment, understanding of SBC’s (Oracle SBC’s are what they use but open to any), some automation experience would be great, and exposure to API’s like SOAP or REST would be great
Experience level: Mid-senior
Experience required: 10 Years
Education level: Bachelor’s degree
Relocation assistance: No
Job Location: Philadelphia, PA, Mount Laurel, NJ, or Denver (Englewood), CO.
Position Overview:
Senior Voice / VoIP Engineer
We are seeking a senior-level Voice/VoIP Engineer with strong SIP fundamentals and the ability to independently design, troubleshoot, and support large-scale voice platforms.
Key Responsibilities
- Design and support SIP-based voice and VoIP solutions, including call center and IVR use cases
- Troubleshoot SIP signaling, media flows, and complex voice issues across systems
- Translate business requirements into technical voice and integration designs
- Operate with a high degree of autonomy, owning technical decisions and outcomes
- Collaborate closely with engineering teams during design, escalation, and certification efforts
Required Qualifications
- Strong hands-on expertise with SIP protocols, signaling, and media troubleshooting
- Solid Linux proficiency, including CLI-based system support and diagnostics
- Experience with VoIP platforms such as PBX systems, SIP trunking, or service provider voice environments
- Systems-level problem-solving skills across multiple components and technologies
- Basic scripting experience to support automation and operational efficiency
Preferred Experience
- SBC’s: Ribbon, Audiocodes. (e.g., Oracle/Acme Packet or comparable platforms)
- BroadWorks or similar carrier-grade voice platforms
- Exposure to Cisco voice technologies
- Experience supporting large-scale, multi-region or multi-country voice deployments
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What We Do
Microsoft Gold Certified Partner | Trusted Adviser MetaOption is a technology services firm specializing in business applications and cloud solutions. We help mid-market and enterprise customers solve their business challenges through strategic consulting services, innovative offerings and industry-specific solutions built on the latest technologies. Services: - Microsoft Dynamics 365 Business Central - Microsoft Dynamics 365 Business Central On-Premise (NAV 2018) - Dynamics NAV 2018, 2017, 2016, 2013 R2, 2009 Customization, Support - Dynamics Business Central/NAV Integration, Upgrade, Reporting - Microsoft Dynamics 365 (CRM) - Microsoft BI - Jet Reports - EDI Integration - Microsoft Dynamics Hosting - Microsoft Dynamics Staffing Industry Solutions for Dynamics NAV / Dynamics 365 Business Central - Dynamics 365 Business Central/NAV Manufacturing ERP Solution for Job-based manufactures and integration with Engineering Systems - Dynamics 365 Business Central/NAV Pharma ERP Solution for Wholesalers, Distributors, and Manufacturers - Dynamics 365 Business Central/NAV Logistics ERP Solution - Dynamics 365 Business Central/NAV Telecom Master/Dealer ERP Solution Dynamics 365 Business Central/NAV Add-ons - Warehouse Management System (WMS) for Dynamics 365 Business Central/NAV with ADCS (Advanced Data Capture System) mobile solution - Pharma Track & Trace Add-on for Dynamics 365 Business Central/NAV - Barcode Add-on for Dynamics 365 Business Central/NAV - License Plate (Container Management) Add-on for Dynamics 365 Business Central/NAV - MetaDocs Document Management Add-on for Dynamics 365 Business Central/NAV
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