Senior Voice Engineer

Posted 3 Days Ago
Be an Early Applicant
Scott Air Force Base, IL, USA
In-Office
Senior level
Information Technology • Cybersecurity
The Role
Manage and sustain a Cisco-based VoIP environment (CUCM, Unity, IM&P, SBCs), develop and troubleshoot SIP trunking, STIG and patch voice infrastructure to DoD compliance, support lab and operational gateway sites, and perform Tier 3 network engineering for an Air Force program onsite at Scott AFB.
Summary Generated by Built In
GCyber is hiring a Senior Voice Engineer to support a high-profile Air Force network program. The Tier Senior Voice Engineer is responsible for the Cisco VoIP environment, from Call Manager through the SIP connections to external and customer voice networks.
This position is full time onsite at Scott AFB, IL. Given the classified nature of the work, there is no opportunity for hybrid or remote work.
This position is contingent upon contract award.
As the Senior Voice Engineer, you will:
  • Configure, develop, patch, STIG, and add features to the Cisco VoIP system, including Cisco Unified Call Manager (CUCM), Cisco Unity, Instant Message and Presence, teleconference bridges, and Ribbon VX900 devices.
  • Develop configurations for Cisco Unified Border Elements, Session Border Controllers, and other SIP devices that connect the network to external voice systems.
  • Develop and troubleshoot SIP connections to customer networks, including Asterisk networks, Call Manager Express, and Survivable Remote Site Telephony (SRST).
  • Support and sustain the VoIP capability in the Systems Integration Lab and at three operational gateway sites.
  • Perform and assist with Tier 3 network engineering work.
  • Keep voice infrastructure current with DISA STIG and cyber tasking order requirements.
Minimum Qualifications and Experience:
  • Active DoD TOP SECRET clearance
  • Cisco voice certification with a concentration in Cisco Unified Call Manager (CUCM)
  • DoD 8140/8570 IAT Level II certification.
  • BA/BS and a minimum of 5 years of VoIP experience. Additional experience may be considered in lieu of degree.
  • Hands-on administration of CUCM, Cisco Unity, Instant Message and Presence, and teleconference bridges in a production environment.
  • Experience designing and troubleshooting SIP trunks between organizations.
  • Experience patching and STIGing voice infrastructure to DoD compliance timelines.
  • Routing and switching experience sufficient to support Tier 3 network engineering work.
Preferred Skills & Experience
  • CCNP Collaboration.
  • Hands-on Ribbon VX900 or SBC 1000/2000 series configuration.
  • Experience with airborne or SATCOM voice systems.
  • Asterisk or open-source PBX experience.

Skills Required

  • Active DoD TOP SECRET clearance
  • Cisco voice certification with concentration in Cisco Unified Call Manager (CUCM)
  • DoD 8140/8570 IAT Level II certification
  • BA/BS and a minimum of 5 years of VoIP experience (additional experience may be considered in lieu of degree)
  • Hands-on administration of CUCM, Cisco Unity, Instant Message and Presence, and teleconference bridges in production
  • Experience designing and troubleshooting SIP trunks between organizations
  • Experience patching and STIGing voice infrastructure to DoD compliance timelines
  • Routing and switching experience sufficient to support Tier 3 network engineering work
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The Company
Arlington, Virginia
48 Employees

What We Do

GCyber was founded to create innovative information technology solutions for the federal, state, and commercial markets. GCyber engineers have provided professional services supporting the information technology industry for over 15 years. Along with our engineering staff, we have relationships with partners, vendors, and analysts who have specialized expertise in the federal market. GCyber’s broad experience, focus toward execution with measurable results, and commitment to innovation provide responsive and long-lasting solutions to our customers. It is the mission of GCyber to always remain focused on our customer’s goals and improving their existing landscape. Our company accomplishes this by focusing on opportunities for innovation, while remaining mindful of industry successes and failures in the deployment of technologies. If your road map needs increasingly innovative solutions, GCyber can help you get there.

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