This Senior Network Engineer role sits within Providence’s Clinical Communications and Voice Services engineering organization and is responsible for the design, operation, and modernization of enterprise communication platforms that directly support patient care. The position goes beyond traditional network engineering and focuses on the reliability, integration, and evolution of systems that enable caregiver communication and clinical workflows across acute and ambulatory environments.
This engineer operates across an integrated ecosystem including nurse call, clinical middleware, operator consoles, contact center platforms, paging solutions, SIP communications, and unified communications. The role carries responsibility for ensuring these platforms are resilient, highly available, and aligned to evolving clinical and operational needs, while partnering closely with engineering, operations, and clinical teams to drive modernization and improve service reliability.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering. Or equivalent educ/experience
- 5 years Related experience; 5-8 years preferred.
- Experience in automation, specifically related to deployment, recovery, or other manual processes.
- Experience with n-tier solutions.
- Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).
- Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.
- Experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
- Good experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Experience in problem solving using systematic procedures and investigating problems utilizing root cause analysis.
Preferred Qualifications:
- Experience in a Healthcare environment.
Salary Range by Location:
AK: Anchorage: Min: $61.31, Max: $104.39
AK: Kodiak, Seward, Valdez: Min: $63.91, Max: $108.82
California: Humboldt: Min: $63.91, Max: $108.82
California: All Northern California - Except Humboldt: Min: $71.70, Max: $122.09
California: All Southern California - Except Bakersfield: Min: $63.91, Max: $108.82
California: Bakersfield: Min: $63.91, Max: $108.82
Montana: Except Great Falls: Min: $49.36, $84.05
Montana: Great Falls: Min: $46.76, Max: $79.62
New Mexico: Min: $49.36, $84.05
Oregon: Non-Portland Service Area: Min: $57.16, Max: $97.32
Oregon: Portland Service Area: Min: $61.31, Max: $104.39
Texas: Min: $46.76, Max: $79.62
Washington: Western - Except Tukwila: Min: $63.91, Max: $108.82
Washington: Southwest - Olympia, Centralia: Min: $61.31, Max: $104.39
Washington: Clark County Washington: Min: $61.31, Max: $104.39
Washington: Tukwila: Min: $63.91, Max: $108.82
Washington: Eastern: Min: $54.56, Max: $92.89
Washington: Southeastern: Min: $57.16 Max: $97.32
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About UsProvidence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Skills Required
- Bachelor's degree in Computer Engineering, Computer Science, Mathematics, Engineering or equivalent experience
- 5 years related experience
- Experience in automation related to deployment, recovery, or manual processes
- Experience with n-tier solutions
- Experience with resilience modeling (failure mode analysis) and simulating service outages
- Experience influencing software engineering teams to translate requirements into service architecture meeting QoS expectations
- Experience leading and representing the service in backlog discussions and standups for live-site prioritization
- Experience leveraging data and metrics to drive decisions
- Experience with systematic problem solving and root cause analysis
- Experience in a healthcare environment
- 5-8 years related experience
Providence Health & Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Providence Health & Services and has not been reviewed or approved by Providence Health & Services.
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Healthcare Strength — Coverage spans medical, dental, and vision, with robust mental health support including up to 25 free therapy sessions and a well‑being platform. Additional resources like caregiver assistance and plan assistance can bolster access and overall health support depending on location and eligibility.
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Retirement Support — A 401(k) with employer match and an additional discretionary contribution, plus a student‑debt retirement savings match, provide meaningful long‑term savings support. Planning tools and Public Service Loan Forgiveness eligibility further strengthen the financial security package.
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Parental & Family Support — Back‑up child and elder care through Bright Horizons and paid parental leave offer practical support for caregiving needs. Relocation assistance and other family‑oriented resources complement the core benefits where available.
Providence Health & Services Insights
What We Do
At Providence, our strength begins with understanding. We take time to see, hear and value everyone who walks through our doors—patient or caregiver, family support person or volunteer. Working with us means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.
