About Citco
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.
About the Team & Business Line:
Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
Your Role:
- Encompass all facets of the calculation of net asset values on a variety of complex hedge funds. Managing a group of clients with your Assistant Vice Presidents, your responsibilities will include;
- Oversee client service delivery and monitor service provision to agree standards for key clients.
- Formulate and implement key client service program.
- Liaise internally with key operational areas to ensure awareness by all of key client requirements
- Visit clients on periodic basis to evaluate service quality and identify client priorities
- Assist in the resolution of complex client issues.
- Escalation and Complaints Management within the team and within the department.
- Manage, train, and assist assigned Senior Account Managers in the successful running of their teams.
- Participation in the review of department procedures and policies and supervision of Senior Account Managers to ensure adherence to these procedures.
- Participation in client conference calls.
- Liaise with clients re reporting requirements and deadlines, ensuring delivery in an accurate and timely manner.
- Continuous risk assessment of current and potential new funds under administration.
- Identify issues / concerns and recommend company wide solutions for any / all high risk projects
- Operational Risk – Monthly reporting on status reports and key development issues.
- Project work – proactive approach to industry and regulatory changes and the development and promotion within Citco Fund Services.
- Participating in and leading projects that may be defined from time to time in connection with the continuing expansion and evolution of the business
- About You
- Bachelor or Masters Degree in Accounting, Finance, Economics or Professional Accounting Designation (ACA , CIMA , ACCA) or any related area and/or a professional accounting qualification
- Min 9 years of experience in Financial Services with experience to Product Control , Operations or Fund Accounting environment
- Strong Supervisory skills with experience in managing and/or leading staff for 5-7 years
- Strong technical knowledge of Hedge Fund Accounting
- Excellent analytical, problem solving skills with high degree of attention to detail
- Strong business acumen.
- Strong risk management knowledge
- Good client/ business relationship management
- Strong interpersonal and communication skills
- Proficient in Microsoft Applications (Word, Excel, Powerpoint etc)
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Skills Required
- Bachelor’s or master’s degree in Accounting, Finance, Economics, or a related field
- Professional accounting qualification or designation such as ACA, CIMA, or ACCA
- At least 9 years of experience in financial services
- Experience in product control, operations, or fund accounting
- Five to seven years of experience managing or leading staff
- Strong technical knowledge of hedge fund accounting
- Strong supervisory, analytical, problem-solving, risk management, and client relationship skills
- Proficiency with Microsoft Word, Excel, and PowerPoint
What We Do
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets. A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands. Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions. Our Divisions Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more. Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services. Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms. Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
