Senior Vice President, Client Operations

Posted 3 Days Ago
Be an Early Applicant
Boston, MA, USA
In-Office
130K-220K Annually
Senior level
Fintech • Financial Services
The Role
Leads multiple client operations teams through subordinate managers, overseeing strategy execution, resource allocation, budgets, schedules, quality, staffing, and team development. Establishes procedures and policies, integrates work across teams, and ensures achievement of organizational objectives. Requires a bachelor’s degree or equivalent experience, with 10–15 years of total experience. Management experience and securities or financial services experience are preferred.
Summary Generated by Built In

General Management - Manages multiple, diverse teams and provides leadership through other subordinate managers. Executes business plans and contributes to the development of functional strategy.Manages activities for multiple diverse teams. Responsible for resource allocation and ensuring projects are on schedule and within budget. Contributes to the development of functional strategy. Ensures work is integrated across teams and that the work produced meets product/service standards and exceeds quality standards.Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Contributes to the development of overall procedures and policies. Ensures they are executed as intended by subordinate teams. Manages multiple teams through subordinate managers.Responsible for the achievement of multiple teams objectives. Has financial and human resources responsibility for assigned teams.Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.10-15 years of total work experience with at least 3-5 years in management preferred. Experience in securities or financial services preferred..BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.Minorities/Females/Individuals with Disabilities/Protected Veterans.Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $130,000 and $220,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. 
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

Skills Required

  • Bachelor’s degree or equivalent combination of education and experience
  • 10–15 years of total work experience
  • Advanced or graduate degree
  • 3–5 years of management experience
  • Experience in securities or financial services

BNY Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.

  • Healthcare Strength Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
  • Parental & Family Support Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
  • Retirement Support The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.

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The Company
HQ: New York, NY
41,739 Employees

What We Do

We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.

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