The Role
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
The SVP of Client Growth is a strategic leadership role responsible for driving client growth, retention, and churn. This position involves developing and executing innovative strategies to enhance client relationships, expand upsell opportunities, and achieve organizational goals. The SVP will lead cross-functional teams of client experience manager and account executives to foster collaboration and ensure an exceptional client experience.
Responsibilities:
- Strategic Leadership: Develop and implement comprehensive growth strategies aligned with company objectives.
- Client Relationship Management: Build and maintain strong relationships with key clients, ensuring satisfaction and loyalty.
- Revenue Growth: Identify opportunities for upselling, and cross-selling to achieve revenue targets.
- Team Leadership: Lead and mentor a high-performing team, fostering a culture of collaboration and innovation.
- Market Analysis: Monitor industry trends, competitor activities, and market dynamics to inform strategic decisions.
- Performance Metrics: Establish and track KPIs to measure success and drive continuous improvement.
- Collaboration: Work closely with partners, marketing, sales, and product teams to align strategies and deliver value to clients.
Qualifications:
- Proven track record in client growth, business development, or related roles.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Strategic thinking and problem-solving capabilities.
- Experience in selling managed services, client relationship and retention, and technology, healthcare, financial services, and manufacturing is preferred.
- Bachelor’s degree in business administration, Marketing, or a related field; MBA is a plus.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
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The Company
What We Do
LightEdge Solutions is a leading provider of fully-managed network and business services for small and medium sized businesses.
