Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands.
Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!Job Description
About the Role:
The Vendor Management Specialist supports the execution of vendor strategies, manages day-to-day supplier interactions, and ensures vendors are performing in line with contracts and service expectations. This role collaborates with procurement, business units, and support functions to ensure vendor compliance, quality, and performance.
Responsibilities:
Monitor vendor performance against SLAs and KPIs; assist in analyzing trends and addressing issues.
Coordinate vendor onboarding, documentation, and compliance with internal and external requirements.
Support contract renewals, amendments, and issue resolution in collaboration with Procurement and Legal.
Maintain accurate vendor records and support reporting activities (e.g., spend analysis, risk reports).
Collaborate with cross-functional teams to gather feedback on vendor services and drive continuous improvement.
Participate in risk assessments and vendor audits; track and follow up on remediation plans.
Assist in identifying opportunities for vendor optimization and innovation.
Vendor Performance Monitoring: Accurately track and report vendor adherence to SLAs and KPIs, escalating issues when necessary.
Operational Accuracy & Compliance: Ensure all vendor documentation, onboarding, and records are complete, current, and compliant with internal policies.
Issue Resolution & Support: Efficiently support contract renewals, disputes, and service issues, contributing to timely resolutions.
Cross-Functional Collaboration: Work effectively with internal teams (e.g., Procurement, Legal, Finance) to support vendor needs and initiatives.
Reporting & Analysis: Provide accurate data and insights to support vendor performance reviews, risk assessments, and optimization efforts.
Requirements:
Bachelor's degree in Business, Supply Chain, Procurement, or related field.
3–5 years of experience in vendor management, procurement operations, or a related discipline.
Strong organizational and communication skills.
Familiarity with vendor management tools or ERP systems (e.g., SAP, Ariba, Coupa).
Basic understanding of contracts, SLAs, and compliance requirements.
Fluent English, fluency in additional European languages is a big plus.
Core Competencies:
Vendor Relationship Management experience
Attention to Detail and Compliance
Communication and Collaboration
Data Analysis and Reporting
Process Orientation and Follow-Through
Competitive salaries based on your professional experience
Fast growing international company with stable employment
Annual vacation of 25 working days and 1 additional day off on your birthday
Mental Wellbeing Program – providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues.
AUTODOC Corporate Discount (1,080 Euros per annum) to order parts for their own use at special discounted rates
Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
Free English and German language classes
Referral Program with attractive incentives
Flexible working hours and hybrid work
Join us today and let’s create a success story together!
Top Skills
What We Do
At AUTODOC, our vision is to become the leading tech ecosystem in the automotive industry, seamlessly connecting all facets of the automotive aftermarket.
Founded in Berlin in 2008, AUTODOC has developed into one of the most exciting e-commerce companies in Europe in a remarkably short period. Today, we are the leading online retailer for vehicle spare parts and accessories in Europe.
With a team of over 5,000 employees from more than 50 nations, we’re growing fast and transforming rapidly. From logistics and customer service to product, tech, and data—AUTODOC is powered by a highly international, agile workforce that drives digitalisation and operational excellence at every level.
Join us as we build the future of automotive e-commerce. Catch the ride with AUTODOC.
